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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Was initially offered a 10% discount but ended up only getting 5% by signing up for Govx
It was easy, I hope the product is what it's cracked up to be.
Quick and fast! Makes finding the gear I need and want relatively easy in a saturated market!
It was a good experience as usual. I had several items in the past online and had no complaints. Sometimes you have to check the inventory for some articles.
It's just so easy and all of the staff is super friendly and helpful.
I've bought from CG numerous times. Always had good luck, good service.
Ive been to both the Pensacola and New Orleans locations numerous times and have always had a great experience.
Discount code not easy to use, to many letters and numbers not able to copy and paste
Great overall site, easy to navigate, quick check out and high quality products at competitive prices.
The ordering process was easy. The jacket exceeded my expectations, both in fit/function and appearance.
The guy was very helpful. They were very friendly and provided good advice.
My package arrived and could not be happier. The package was nicely protected and arrived in one piece!
Needed saddle bags, They didn't have in stock so the sales person ordered them for me. I did not want the fake leather. I wanted real leather. What I got was cardboard covered with a thin layer of leather, Worst saddle bags I have ever owned and some of the more expensive ones. Sad to say they were made in the USA. Such poor quality. Easy to see why eveything is made in china. My previous bags although fake leather were much nicer and half the price of course they were Chinese made. I've had to go home
Very satisfied all items shipped were correct and shipping was prompt. Thank you
Always reliable, always efficient, o time information!
Staff is very helpful and great —plus they give you room to shop what ever your looking for and you don't feel pressured also will not give you any sales pitch —do your thing and look for whatever interest you in riding
Super comfy with nice armor included. Very happy with my purchase. 10/10 would recommend.
Pasadena, California 04/01/2024 am
The fellow biker running the cashier/ store was super helpful and very friendly!
Helmet fits great except the cheek pads are too tight against your face
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do offer a 90 day return policy. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]