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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Items ordered in store from quadlock were due to be shipped directly to my home. It transpired they were shipped to store, they in turn refused to send items on to my home address.
Yet another unnecessary journey to the store, like I don't have a life right?
You look for what you want, if you don't have it, you will get it for me awesome.
Best service ever! My favorite motorcycle store. I've ordered parts from many different motorcycle stores but cycle gear never disappoints me.
Paid for fast shipping and it was really fast very impressed with cyclegear better than revzilla.
Beautiful, well-fitting jacket. Going to buy the matching pants soon.
The whole experience was simple and great. Good quality product.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Iv had it about two weeks and it flew off on the interstate, cracked on the side and tore off
These pants are better than I expected. I went riding and wore them 3 days in a row. I really like everything and the pockets are perfect
Great price, excellent service, the product was that I excepted and more
Great selection and easy to find different options.
There's a feeling only known by those who twist the throttle...boy these dudes get it.
I like that I can have what I need delivered straight to my door.
Excellent service, I have already purchased 3 items and I have no complaints
Had what I needed and quickly shipped. Need more high end gear at the local stores for trying on.
Prompt action, good prices. Your the one for my motorcycle needs.
I bought a new tire and they didn't have the brake pads, so he ordered them and had them shipped out to me and they arrived in short order and I was very satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.