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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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You have an excellent manager with a great team that he has done a great job motivating to provide great service.
Happy! Like when you buy a cheeseburger nothing can ruin the vibe
The product didn't fit but the website said it would. Cyclegear took it back locally. They are so easy to do business with!
Awesome service took my wheels in they installed my tires
I was able to purchase tires & tubes to match form this site.
Many sites had one or the other?
Once the tire arrived, I dropped off my wheel at opening and received it back on a busy weekend the next morning.
On my third one of these half helmets. Have ordered them all thru cycle gear with a great experience each time.
My experience was excellent. Product I needed was in stock and shipped quickly.
Convenient location with helpful, friendly, honest staff.
Pretty easy to navigate the web site. Price was high compared to other sources however, they didn't have any in stock. Sucks to be them.
Representative in Albany Cycle Gear (Babe) was exceptionally professional in every way. Helped me select a helmet based on my needs. Tried on a number of helmets to get the right fit and helmet that worked for my type of riding. Unfortunately they did not have a size large in stock for the Arai Corsair-X in Black Frost, so he placed an order online and ensured delivery to my home address. Arrived in 2 weeks or less. Well packaged. Double boxed. Helmet fits perfect.
I went into the store to order my quad lock for my motorcycle. Everything worked well and my sales rep was helpful, courteous and a good listener. I enjoyed the whole experience.
Fast and easy. Stress free. Cycle gear most of the time has the parts I need in stock.
Josh at Knoxville store was knowledgeable and patient in helping me pick out some riding gear. The brand/fit he recommended were perfect. Excellent experience.
Customer friendly easy to buy online and have shipped to store and employees help with all needs
Super satisfied, no words can say. Will definitely order more
I had them order a heavier duty tube for one of our dirtbikes. Came a bit earlier than their quote. Seems to fit fine. The employee who helped me was quick and efficient.
The manager at the Roswell store is great I had an issue with my points and he got it taken care of and was happy to do it. Very nice people at that store.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

