CycleGearReviews 11,967

Easy process and got my items on time. Why do I need to enter at least 50 characters

Easy quick change out of all the brake pads did an oil change filter change everything work great thank you so much for shipping it to my house. You're the greatest.

If they don't have it in store they'll order it no problem. I've had bad luck finding gear and they're always there to help me get it straightened out. Most recently was the alpinestars riding hoodie. Had no idea there were color option and a pullover option either. They gave me the info on all of it. Even helped me look up certain specks for it to compare to my nbt hoodie I own

I ordered online and didn't have any problems! Our store here where I live isn't very welcoming so I will be ordering online from now on when I need anything. Package was in great shape and products was exactly as described. I did read some reviews before purchasing and some were bad but we haven't had any issues with our Bluetooth we purchased. It works very well and we can't hear wind or anything!

Great sales staff very helpful showed me just what I wanted

I had an Amazon experience in store then found I needed more gear a few days later, so i how'd on their website. It was easy to find and I picked up the I ten that the store previously recommended with no issue. Quick shipment of a fully functional product. Thanks folks!

The Cycle Gear store in Centerville Ohio is great with excellent service. But shipping to my house was slower than I expected and have received in the past ordering from the store.

Quick, easy and using friendly searching. Competitive pricing and great option to ship to store.

Easy to buy - got complete gear and recommendations with expert advice

Ordered women's riding jeans. Took a week to arrive, didn't fit, can't return to the store? So now have to pack them back up, take them to UPS store, and wait even longer for my refund. If Cycle Gear would just stock their stores, would save a lot of time and unnecessary trouble.

Great prices/icon inventory. Shipping to AK is a major plus. Phone reps are polite and assisted with making sure my order arrived on time.

I stopped by my local Cycle Gear store to look at some riding jackets that could be used for cold weather riding as well as hot weather riding. The person that helped me was very knowledgeable and was a great help in deciding on a jacket, without any pressure. I ordered the Sedici Alexi 2 Mesh Jacket and it arrived in just a short time. After riding on a couple of short rides as well as a more distant ride, I found that the collar of the jacket has velcro and something on that collar rubbed on my neck for the entire time which caused me to have a significant irritation or chaffing in that spot. Ouch! Other than that, the jacket was fine and it works well with my airbag vest. Hope Sedici can fix the collar issue.

I like it but the only thing is it it didn't glow in the dark! Which is suppose to that's why I chose it! But it didn't. Other then that I like it. Thank you!

I selected ship to store and then use Apple Pay to checkout. I then received notification that the helmet is being shipped to my house.
Your developers built a system that ignores user preferences (to ship to store) and overwrites that with the 'shipping address' presented by Apple Pay. Not giving the customer a choice in shipping.

I called support IMMEDIATELY and was lied to about it being a security feature. I'm a front-end developer and I know when I'm being lied to about basic we stuff. This is a UX bug, and support people shouldn't lie to cover up issues. I was also told it was too late (immediately after ordering) to make any changes, or to cancel the order.
Sounds like you guys have zero control over your fulfillment, and no desire to support customers in their purchases.

I appreciate the fact that Cycle Gear has a store in my area where I can try on stuff before I buy, and if they don't have what I want in stock I can order online. It helps that prices are in line with other stores as well.

Eli gave quick service getting my tire replaced. I would only suggest to only state policy of 24 hours to replace once, then tell them what it will most probably be.

Service was great. Only issue was no call when installation was completed. I called to learn it was ready for pickup.

Good Good Good Good Good Good Good Good Good Good Good Good

Great service quick got my order within a few days with no hassle.

Ordered metzler race rec tires, mounted, cardo system. All went well. Tire mounting was professional and cardio system installed in my helmet