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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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It took too long to get my parts. I was able to cancel part of the order because tou did not have my spark plugs which I had to call after a week to find out. Had the dealer send me my parts and ship them to my house next day and was only $20.00 more and I was able to go on my ride last weekend. I just got theair filter this week so I will have to put it on a shelve until I need it next time. Very aggravating ordering parts from this company, no communication, takes too long, never again. Just lost a good cuatomer.
The selection of helmets is amazing, but if your humongous head don't fit (as happened to me) the will find a fit somewhere else to be shipped to the store. The service is good. The only downside is the don't have enough people to attend the customers when there more than one
This is easy to use. I received my order fast. Thank you.
I trust the pros at my local CycleGear, and when I don't see what I need in the shop I can order from the same great company online.
So far it's been pretty smooth. I received my tire it was put on and I'm very happy customer I will be back again for the front tire
Selection /Price / Shop is also nearby. Rider reviews on products are very helpful.
Easy purchase. I had my order sent to my local Cycle Gear in case I need an exchange or to change my order.
Fast free shipping and it arrived early way ahead of schedule great tires wit great reviews
Awesome service and fast delivery, I can always count on them
Ordered what I wanted and came in super fast. Love these guys
Super easy as usual! Ordering and shipping are always a breeze, and it always shows up on time.
Great products shipped quickly"Experience the satisfaction of having top-quality products delivered to you with lightning-fast speed."
Always receive excellent service when in the store as well as recommendations. Very knowledgeable on what works and what doesn't. Love their products and membership. I would recommend purchasing from this store.
Cycle gear was very efficient in delivering my order got it way before expected.
Good price, quick free shipping. 'Nuff said! Adding characters as needed to get to 50
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members