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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
14
shipping
8,246
quality
11,540
This company responds to reviews on average within 4 days

Instant Feedback

33,595 reviews

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Washington
1 review
0 helpful votes
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Motorcycle tire
June 9, 2024

Fast delivery. Good tire, fits well. Will check Cycle Gear again.

Date of experience: May 29, 2024
Washington
1 review
0 helpful votes
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Great Product
June 9, 2024

The guys at CycleGear Salem, Or need a raise.

My experience turned bad by these lame surveys.

Date of experience: May 29, 2024
California
1 review
0 helpful votes
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A Great Company To Shop With
June 8, 2024

Easy to find stuff and easy check out. The Shipping was also fast and nothing was broken.

Date of experience: May 29, 2024
Nevada
1 review
0 helpful votes
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Very good
June 8, 2024

A very good product very easy to put on my helmet well package

Date of experience: May 29, 2024
Massachusetts
1 review
0 helpful votes
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Todo perfecto
June 8, 2024

Is great and easy! Siempre lo mejor y mejor precio, y muy buena atencion

Date of experience: May 29, 2024
Minnesota
1 review
0 helpful votes
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Accurate part, best price, shipped faster than Amazon! Very happy!

Date of experience: May 28, 2024
California
2 reviews
0 helpful votes
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Fantastic Service
June 7, 2024

Ordered online and went to the RIverside location where service was excellent. The district manager or whomever needs to recognize talent and appreciate that as D was awesome.

Date of experience: May 28, 2024
District of Columbia
1 review
0 helpful votes
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Good
June 7, 2024

Good and quick service and product received before due date

Date of experience: May 28, 2024
Florida
2 reviews
0 helpful votes
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Vance and Hines Eliminator
June 7, 2024

Great price amd quick service. Was surprised how fast I received my order.

Date of experience: May 28, 2024
California
1 review
0 helpful votes
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Good
June 7, 2024

Good everything's on time good communication with email notifications

Date of experience: May 28, 2024
Arizona
1 review
0 helpful votes
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Nice shopping experience
June 7, 2024

The order arrived quickly and met my expectations. Cycle Gear has consistently delivered a great shopping experience over the many years I've done business with them.

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Olympia still great!
June 6, 2024

Easy order and fast delivery. Good fit and quality, just wish it had more pockets.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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Easy to navigate and shop website with clear and concise product details added by Cycle Gear/Revzilla staff and Customer reviews.

Date of experience: May 27, 2024
Mexico
1 review
0 helpful votes
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Great shopping experience
June 6, 2024

Great selection of gear, and easy shopping experience, everything was as ordered.

Date of experience: May 27, 2024
Connecticut
1 review
0 helpful votes
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Great
June 6, 2024

It was quick and easy, just placed my order and it got delivered to me surprisingly fast.

Date of experience: May 27, 2024
Missouri
3 reviews
0 helpful votes
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Jimmy's the man
June 6, 2024

Jimmy at the store in St Louis on Lindberg helped me make the decision to purchase these 2 jackets and the back protector. Jimmy is most certainly a valuable employee. Hats off to Jimmy

Date of experience: May 27, 2024
Massachusetts
1 review
0 helpful votes
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Excellent
June 6, 2024

Fast, simple, and arrived in great conditions. No issues with the process.

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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New Gloves and New Pants
June 6, 2024

Navigation easy. Wanted to find a couple of items on sale for Memorial Day. The pants I purchased were only available in regular length. Yes, the pants are a little long however they fit nicely. I was quite impressed with the fit in the hips, thighs and buttocks. Other than the length, it was like the pants were tailored just for me. No problems with the knee or hip armor alignment. Great pants. I followed the sizing chart to the "T". I am 5'4" and 120 # (I am used to wearing a size 6) and the chart measurements recommended a US 8. And as I said earlier, they fit like a glove.
Speaking of gloves, I also purchased a pair of Bilt gloves (black and pink). Again, the sizing chart was spot on. The gloves feel great.

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Great customer service
June 6, 2024

Helped me find which product was best for me and got it ordered and delivered quickly

Date of experience: May 26, 2024
Florida
1 review
0 helpful votes
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Smoked visor
June 6, 2024

Perfect fit for bright sunny days. Better appearance of my helmet. Safer operation of my motorcycle.

Date of experience: May 26, 2024