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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Customer service was good but my order arrived later than expected.
Bought this for my 2024 Kawasaki ninja 650 ABS and everything went well, first thing I installed on my bike so it did take me a long time but was worth it. Only issue I had was getting the rubber end of each turning signal into the appropriate spot in the mount, it didn't fit at all and took me an hour alone to do that part.
Great store- just a bummer that no one there can mount tires- so I'd have to drive 2 hrs away for the Cycle gear store in Baton Rouge
Got a lot of help about jackets and gloves and ordering gear to be delivered to my house was an easy process. Arrived quickly as well.
You have what I'm looking for. The products are exactly what I was looking for and in stock. Thanks.
The team at the local cycle gear shop are great help with purchases and support
Another smooth and fast transaction. All parts fit perfectly!
Good selection for parts and gear when needing it for myself
I ordered the item I needed while I was shopping at the Clairmont location delivered to my home. You're staff was incredibly helpful with assisting me to determine the exact part number I needed and got it odered for me no problem. Delivery was quick and customer service was outstanding, as I've come to expect from cycle gear. Thank you so much for being my go to place for anything motorcycle related.
It does what it needs to do as far as being what a helmet is supposed to be doing
I ordered a jacket, followed the sizing guide, and oh boy! Right size, great jacket.
Always helpful and knowledgeable and polite.
Store hours are great
Pretty local
Spot
I like to see what i'm buying, so I like going into the store. Clerks are always helpful.
Aaron was very helpful and knowledgeable. He is always friendly and willing to take the time to answer all my questions.
This kit is always top notch. I put Redline in all my motorcycles.
Shipping was very slow, I remember fast shipping advertised when I purchased but that did not happen
Check when you receive to ensure that you have all of the parts, that the box does not look re-sealed and that you have a new, not previously used item.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members