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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I found the exact item I was looking for in the size/color I wanted. The price was very good and I am pleased with the shipping.
Walked in looking for a new helmet and got helped right away. Found the perfect helmet for me and it didn't even take that long.
The delivery arrived on time and it was great. Nothing was damaged
When my order was placed, I was told that it was on 2-day shipping. When I showed up on day it was supposed to have arrived my order didn't. I waited a day and called and was told that some shipments had come in but they were unsure if my product had arrived. Because I really needed the bag for a ride I had planned I showed up at the store. My bag was finally found.
Have been looking for a on road/off-road motorcycle boot that is quick and easy to put on, and also fits my wide feet. I've only worn these a few times, but they seem to be fitting the bill. Quality looks to be good so far. The only disappointment with this product is that there is no shifter pad. The black rubber is wearing off on my grey colored boot top. Not a deal breaker, but you would think a designated motorcycle boot would have a reinforced shifter pad of some sort.
Better fit and feels lighter than x14. Better airflow however is a little louder. Happy with the purchase.
I looked for a particular part on the internet and CycleGear had one available so ordered it with shipping to my house.
Walked in looking for a tire, they didn't have it so the employee made an online order for me did everything properly, professionally and right. Great costumer service. Package got here a week maybe a week n a half late. No damage but could use some wrapping, it's two tires zip tied. But over all great experience for buying my first set of tires.
I expect that by now internet purchases should be easy and efficient and accurate. This one was all three.
First time shopper, very satisfied! Competitive prices, good discounts, Items were good quality, packed well, fast and FREE delivery. Will continue to shop for all my needs.
Quick delivery of products, ordered two faceshields. Got a big box and faceshields were no damage.
Shopping online was great. I'm not sure why I need to say more, find out for yourself
As usual, whenever I order something from cycle gear, the items come fast are exactly what I ordered and have no problems. Thank you very much.
Package arrived on the day that it was supposed to and the packaging was perfect and intact.
Good.product, fast shipping. Gloves are a little warm if above 70
Great experience on bike night, employee helped me order what I needed and it arrived at my house lightning quick.
Delivery was on time, parts were great, service was excellent! You guys ROCK!
Good quality and durability products and I enjoy the emails highlighting new products and sales
Quick and easy shopping. Fast delivery of online purchases
Arrived quickly to store notified promptly excellent customer service by local representative
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members