CycleGearReviews 11,927

I've never had a problem with CycleGear. Customer service has always been excellent. They are always happy to answer any question, even when I thought my question was kinda dumb. They just make shopping and choosing riding gear easy, both in store and on the phone.

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Great staff and they're all helpful and make sure to ask anyone walking through those doors, if the customers need any specific items in particular. Great people. It's why I come here very often.

Received my helmet without issues, it showed up on-time based on the tracking number I was given.

Ok, so I was a dumbass and ordered the wrong size boots because I don't understand EU sizes of boots and I misread the sizing chart. LOL. I took them back to a local Cycle Gear store and exchanged them with no problems. No complaints at all!

Did not have the color handlebars I wanted in stock so they refunded my money and gave me a coupon! Excellent customer service! I ordered the same handlebars in a color I did not want but had no choice as they were sold out of every other color and you guys had the best price for the same color when compared to other companies.

Great customer service 110% satisfaction! 10/10 would recommend to a friend.

I bought a BILT Techno 2.0 Modular Sena Bluetooth Helmet back in 2018 from Cycle Gear and after a lot of riding, decided to upgrade to the 3.0 version. They had an online coupon, so I decided to do the online purchase and delivery and had zero problems or issues and received my new helmet in a timely manner. When it's time to upgrade again, I will be purchasing it here again as well as anything I need for my bike.

I went with their recommendation and it didn't disappoint. Great service and quick service. Thanks guys!

I took advantage of my local Austin CycleGear's offer of a 20% discount within 6 months of passing my riding test. After visiting the store and getting great advice from staff, I purchased a helmet that I wouldn't have otherwise gotten with some fantastic features. The item was only available online, but once I showed proof, the staff were one again super helpful in helping me complete the order. Free shipping meant I received my new helmet a few days later at home!

Went in to get an accessory plug for the bike. Got that and ended up looking at a new helmet. They didn't have my size in the color I wanted so one was ordered and shipped direct to my house, Awesome! Turns out it was a bit too small. Took it back to the store and they were able to exchange it on the spot. Walked out with the perfect fit. Thanks Folks! Very Satisfied Customer here!

Process. Great fitting helmet
Process. Great fitting helmet

I received my order in parts and some of it was two weeks late, after I returned from a trip for which I was buying the items. They were sent very late. I was lucky that our local store finally got ONE in stock.

I went in store to try helmets on and they didn't have the style I wanted in my size so I ordered online, it was delivered in a timely manor and in good condition

Comfortable fit after break up, a bit noisy but i always use ear plugs.

The employee in the store was very helpful and quick. I forgot his name but he was cool. He works at the store in oxnard

Found what I was looking for and got it at the closest store to me.

Cycle gear is awesome! The gloves I got were on sale and they're really well made, you can tell. They got to me super quick!

I was looking for bike tires and they took the time to explain differences between brands; that helped making the right pick.

It was very simple and easy to do had no problem with anything.