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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Cycle gear is awesome! The gloves I got were on sale and they're really well made, you can tell. They got to me super quick!
I was looking for bike tires and they took the time to explain differences between brands; that helped making the right pick.
It was very simple and easy to do had no problem with anything.
I ordered. Order was delivered. Pre oiled filter was drier than I expected.
It was good. They didn't have my size in stock at the store but they helped me get the right one
Good website, and found what i wanted
Convenient and easy. I ordered the tire online, followed the tracking they sent me and the store notified me it was there right when it arrived. I took my wheel in and they had it mounted and balanced the same day.
Best place to buy any and all gear! I'll never have any other helmet than this. Beat all expectations!
It was a great easy experience the gentlemen helping me was awesome and made it quick and easy
Had to return a helmet as is was too small. Seamless, easy proceed. Ordered new helmet and received a few days later.
Had to return helmet as it was too small. Easy to do return.
From the ordering, to the online support, to the store changing my tires. All excellent. Will do business with cycle gear always
Very good service. The problem was that they did not have the size in the helmet that I wanted so had to order it. I got it but not sure if the fit is right so will be returning to the Chico Store with it for their assessment.
I received the item however the box was damaged in shipping but the product was not damaged
Ordered the break light add on for my GIVI luggage box. Great price and fast shipping!
Ordered an MX helmet on line. It was shipped to my store. I picked it up. Good deal
Never bought a helmet before and the man who rang us out helped my wife and I choose the right size and an in stock color. He also threw in the Bluetooth headset because it was intended to be an in store purchase.
The only complaint I have is lack of shipment tracking. It kept saying order being prepared, never shipped, and then just showed up one day.
But overall very happy and will be back.
Quality product, shipped very fast. Great selection and good website.
Went in looking for BILT motorcycle dust covers, only had one left, They offered to order another one and ship it to my home...I thought this is great and I went back and ordered 2 more.
While I'm 79 years old and obviously not in any shape to be a serious bike rider, never once have I been treated as someone that has no business being in a motorcycle related store. Quite the opposite in fact!.
I have several motorcycles and I'm restoring some and others,simply maintaining them, thus I will continue buying from Cycle Gear.
Went to the store nearest to me for what i was looking for. Employee called another store 45 min away to put the item on hold. Drove over to pick up the item and as i was about to swipe my card i noticed the shield didn't say RF14 but 12. So clearly the guy was about to sell me the wrong item despite the phone call and me driving 45 min away. Needless to say they had to order/ship it to my house so I couldn't use the helmet that week.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Everyone in store was great. Patient, knowledgeable, and helpful. Two things I'd like to see:
1. Have gear folks can take for a "test drive". Spending this kind of money on gear, with a "once you've worn, you can't return it under any circumstances" policy is kinda jacked, if we can't actually try it in the real world first.
2. If you're running a promotion for free gear upon a particular purchase (I.e. The free comms gear for "helmet week") try to make sure you have it in stock.
Otherwise, everything was great and, thankfully, I'm quite happy with my new helmet, missing comms aside.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.