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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Store rep was helpful and friendly. Tried to make sure I didnt miss anything in store for my riding habit.
Was supposed to come thursday and rhen friday and then it came saturday but i think it was because of the bad weather so its fine just had a little delay
None of the retail stores in my area carry the item so I was compelled to buy on line and wait.
Came in the store, got a helmet fitted and it was delivered to my house within 3 days.
Great group of employees that keep you up to date and feel welcome!
Lov it to easy well very easy to find what you want and to order and i dont need to drive out to the story
Very helpful staff.
They have the knowledge and experience to sell you the right equipment that you need
Cycle gear employees were easy to work with and easy going...
Got the Bell Broozer Arc Helmet. Looks amazing. Good snug fit. Super noisy above 40mph. 60+ is hard to withstand for long rides. The air passing over the helmet is extremely loud. Most noise comes from the top vent.
I just wear ear plugs on long rides.
The crew in Mayfield Geights OH CG are awesome at suggesting things to improve my riding experience. They have great attitudes, a clean shop and always wearing a smile when I walk in. Keep up the great work!
I placed an order for this item and I believe within two days I had it at my front door. I did not realize how fast it would arrive definitely 10 out of 10 love this jacket. I even bought one for my sister.
The website is user friendly and easy to navigate. Nice selection of gear.
The bike specific Barkbusters fit perfect. Easy install and great look. So much sturdier than the OEM handguards.
I ordered Sena mesh+ in the store and four days later had them in hand.
I have run this tire on several different adventure bikes and have always been very satisfied, this will be the first time on a pan america, time will how well it works.
Ordering was easy & delivery was fast. I am always worried about ordering something without trying it on for fit, but i had ordered a jacket prior to this and had to exchange it for a different size. The return and replacement process was simple and fast so i was not worried this time when ordering the helmet, It fit and I did not have to do anything, but it was nice knowing i could have changed it with no problems.
Kelsey was fantastic! I wasn't quite sure of the size so I emailed your customer service. Her responses were prompt and spot on.
Worked with 2 different people at the store and received the same outstanding service
It took a week for my tubes to ships, and another week to get here. Idk what happened but can we tighten things up over at cycle gear please
Thank you for taking the time to leave a review. It looks like your order was placed on the 7/28, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/3, which is the 3rd business day after your order got processed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see your order was placed processed with in the 24 hour estimated ship time and delivered the following day. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.