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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordered saddle bags and got sent a tank bag I had to drive 18 miles to the closest store to return
Excellent customer service, competitive prices, convenient locations.
Outstanding while dealing with Kirby. When tire arrived Kirby wasn't working. I was charged for the tire to be mounted, purchased an inner tube, and had to wait 2 days for wheel. When I picked up new tire my old one wasn't saved for me. It was brand new tire and I was charged disposal fee.
Ordering was simple and quick using the My Garage feature. 2nd Day delivery was free as a perk to my annual membership. However, this is the 2nd order of tires where one of the tires was delayed due to either a missing or unreadable shipping label. I've had to reschedule installation and change schedules due to these delays.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
Got a new tire for my BMW 1250rt after running over a nail. It came in a couple of days was quickly mounted by the store and was ready to ride the next weekend..
Easy to order appreicate free shipping
Ordering was easy. Delivery was very fast. Happy with the product.
The product is as described online. It arrived sooner than I expected. CycleGear offered several choices.
Excellent product. Just what I ordered.
I am satisfied with my purchase
It is easy to browse products. However, more filters for narrowing down searches would be nice. Shipping was fast and everything arrived by when they said it would.
All the employees I deal with at CG are very fun and informative. It's always fun to go looking for more toys to buy!
The website said the grips i ordered would fit, but they ended up being too tight and I was unable to use them without causing issues with the throttle.
IncreÃble la mejor tienda para pedir nuestros repuestos, excelente trabajo
Was shopping around for some adv gear and aince my local store didnt have in stock what I wanted I placed an order and within three days I had my Forma ADV boots in brown(tall)
Been buying from Cyclegear for a couple years and Good experience so far
I think they charge too much for shipping but other than that I was very happy with everything else.
I've waiting for this item to be restocked. Shipment came to me on time
I ordered one helmet and I received another one. The second time the helmet was the one I ordered.
The first one had the right label on the wrong helmet. To the person who picked, packed and shipped the helmet please tell to turn the brain on before doing anything.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
I bought a Merlin Edale II jacket online from cyclegear. Sizing guide was spot on jacket fit perfectly arrived in three days well packaged.
Rear end rebuild and went with moose racing bearing and seal and I am happy with the parts I have.
Wouldn't let me log in with my RPM account. Also, I don't understand why Cycle Gear is more expensive than RevZilla, when it's the same company.
Wouldn't let me log in with my RPM account
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.