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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Bought 2 helmets with bluetooth. Good deal just before the holidays. Had bluetooth installed. Professionally done. Ready when we got there after the shipping notice.
Every time I go there staff is always happy to help me out with whatever I need give honest input on gear they sell since they all ride. Because of their excellent customer service, I'm always gonna shop here!
Knowledgeable and courteous staff. Large variety of products good prices prompt delivery Always professional
Put Crystal back to work! She is the heart and soul of the Lafayette store. Crystal has consistently demonstrated dedication, professionalism, and a strong work ethic, which has greatly contributed to our team's success.Her absence has been deeply felt by both colleagues and customers.
Ordering was easy and fast service. Received my order as described. Very happy with the delivery process.
I would have liked to had more color choices, white was not my first choice
Very good company to deal with, specially, when you are at the store, they try to help you anyway they can.
Needed a new face shield. Went to cyclegear.com, found the replacement part. Add to cart. Shipped right to my front door the next day.
Easy as 1. 2. 3.
Great store. Great products. Great service. Fast delivery. Great website too. John
Bought my husband and new snowmobile helmet as a gift. Great price and fast shipping. Would definitely purchase additional items from CycleGear
I bought my brother a last minute Christmas gift and got it within 48 hours!
Ordered saddle bags for wife's bike for Christmas. Was initially told they would be to the pickup store on the 20th but then not until the next Monday. Still got them in time for Christmas so no big deal.
Went in for a tire and kirby was very knowledgeable, courteous and professional. He helped me find the right tire and they even installed it. Will definitely be making this my home store. Thanks!
Very good timely shipping during holiday season which was a great surprise!
Tony and his team are phenomenal. Not only are they all motorcycle enthusiasts that will really help you get the right gear within your price range, but they will go above and beyond to help you get dialed in with your purchases and returns. The seasonal bike nights they host are the only venue in the county doing that, and we always make the 45 minute drive to attend. Love these guys and the San Luis Obispo store.
Absolutely amazing always helpful and always has everything i dont need lol
Arrived on time. Products delivered as expected. No complaints or concerns :)
Pleased with the experience on website and ordering process to receipt of tires.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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