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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Cycle gear is so easy to buy, either from the store or online. In this last purchase I went to the store and they delivered me the right size to my house. Everything went great.
Ordered brake pads which arrived on Christmas Eve, fit perfect, price was good, very happy with purchase
Delivery was super quick. Cane is singer than their expected Delivery date.
I ordered a set of knee guards and elbow guards. The site said they had the knee guards in stock but they didn't have them available at the warehouse so they refunded me. I just ordered them from Amazon after so no biggie.
Found what I wanted online, submitted order and got it quick. Very satisfied with the product and got in time for Christmas.
Tires were ordered and 5 business days later they were delivered to the store adjacent to my repair facility. Timely and efficient. The ordering process was straightforward.
Easy to buy things, Easy to return things when stuff doesn't fit. Easy to re-purchase the proper sized thing you bought.
Online order, easy website to navigate, ship-to-store free freight, quick delivery time, easy pickup at store after phone & online notification
It said on the site that in-stock orders would ship within 24 hours. Order did ship within 24 hours, & was at the store with employee calling me 2 mornings later. Very fast.
Efficient, my only issue is I have to enter 50 characters in the box in order to submit the survey. That's annoying
It was great. Ordering online comes with cons but the boots arrived undamaged and quickly. Really happy with this order
Excellent at the store level. Always a well appointed and very clean and organized store. Portland Oregon
We ordered an item and received it very quickly despite the holiday season.
Very pleased with my order. I've been buying from cycle gear since I've started riding.
My son loved the pants I got for him for Christmas. He's hard to please so your product was really good.
I had been waiting for the front stand for months to come in stock. Price was same as manufacturer but no shipping fees. I didn't hesitate to order, as many previous pauses the item has gone out of stock within 24 hours. Once purchased it came within 2 days, before Christmas!
My daughter requested a specific item, so it was a no-brainer on choice. The checkout, order confirmation, shipping information and delivery were on par with online shopping expectations. I plan to continue shopping and ordering online when it's convenient for me, family and friends.
But tight fit …break in needed. Bruised my knuckles but feeling better after some wear time
Ordered, received, and installed at pickup.Great customer service
Have to say, that the Cycle Gear in Mesa, AZ….has the BEST selection of gear! Went to the new store in Queen Creek, looking for ALL NEW GEAR for me! BOOTS, JACKET, PANTS, GLOVES….and they had NO SELECTION! Decided to head to the Mesa Cycle Gear the next day, and SO GLAD I DID! NIKKI, is the BEST Sales Person EVER! She knows her brands, did NOT hard sell me, explained the good and the bad points, on EVERY ITEM that I needed. Nikki spent well over 2 hours, assisting me with my purchases. WHAT A GREAT EXPERIENCE it was!
Thought I would give Sedici a try as I was in the market for a new helmet. I liked the style of this helmet and that is was pinlock ready. Purchased the pinlock lens insert with the helmet. Installed a Sena SMH10 comms system on it and a quick release buckle. Looks and feels good. Only issue I had was CycleGear uses FedEx for shipping and they are in my opinion the worse delivery service apart from USPS.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members