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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am in Tulsa and ordered some parts for one of my Veterans and had amazing communication with the store from shipping to delivery to installation. Thank you very much and I will be using you again here soon.
Quick and fast. Greet service. Always super nice and really fast.
Online service is great my item was shipped right before Christmas like promised on website!
Easy and straightforward. Also like the fact that I can try on Helmets in store and immediately return them if I am not satisfied.
I ship the part to store, but delivery was delayed and FedX did not provide correct delivery estimate or history.
I'm thrilled with my Scorpion jacket! I sized up by 1 size and it fits great!
Easy to install looks great all the light work except right top side doesnt come on so really disappointed about that been waiting to get them for a while
I ordered a gift card for my husband for Christmas. It was easy to work through the process.
Merchandise arrived as expected. Properly boxed! The fit was perfect and all gear was enclosed!
I ordered a helmet in the next size to verify the fit it was shipped fast to the store. After trying the next size I was comfortable making the choice for the smaller size. Thanks for giving me the option to compare.
Always happy with service and products. Too bad the one that was local moved several years ago.
I ordered my items very last-minute right before Christmas, and they arrived before Christmas! I was definitely surprised by that. Thank you for such awesome customer service!
The customer service was great and the gentleman who helped us was amazing!
Outstanding and easy to use website's. Order was received and really good condition.
It was easy and fast shipping! I can't wait to order something else.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

