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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Dainese Pro Armor II jacket was on sale and delivered on time. I really like the customer service focus of cycle gear. Wish more products like this were on deep sale (50% or more).
Great customer service, especially when there is an issue.
Best customer service Justin thanks just.for your help..
Staff at the cycle gear in Oxnard are the nicest and they are very supportive and give you plenty of time to browse and try on everything and makes sure you have the right fit.
Went to the shop in Killeen, they didn't have the size I needed but they were able to have it delivered. The vest came in quickly and fit perfectly!
These are the best confort fit jeans I have purchased so far. The only thing is that it does not come with any of the pads unlike any other jeans from this brand. Not sure why as the tag says it does but when bought from cyclegear, they do not. Just be aware of that if you purchase.
I went in to buy a helmet. The staff went out of their way to help me find not only the best helmet in my budget, but the best helmet that fit the shape of my head. When my order was delivered, they promptly installed the lock pin that I ordered with my helmet, and I was out the door in no time at all.
I found the items on cycle gear website even thought they were unavailable elsewhere. Ordered at a reasonable price and they were delivered quickly. Seamless and would repeat.
I was emailed it would come on one day and it came on another but it was around Christmas so I guess it's understandable.
I found the battery needed ordered it delivery was quick and good communication throughput.
I am in Tulsa and ordered some parts for one of my Veterans and had amazing communication with the store from shipping to delivery to installation. Thank you very much and I will be using you again here soon.
Quick and fast. Greet service. Always super nice and really fast.
Online service is great my item was shipped right before Christmas like promised on website!
Easy and straightforward. Also like the fact that I can try on Helmets in store and immediately return them if I am not satisfied.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

