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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to shop and plenty of I will definitely shop again outside cold air. My $600 purchase got me $54 in cash back for me to purchase anything I need in the future
I ordered some pants and then after I read some reviews I realized the pants run bakery small. I tried to cancel my order but it had already shipped.
The gloves are a poor fit. Tight through the body of the glove but the fingers an inch too long.I returned the gloves.
I had no issues with shipping time or delivery placement, prices were amazing, and feedback was on time!
Great service at the store. Guys were really helpful and friendly. They didn't have the part but got it delivered to the house lickedy split. Thanks for your help
Went to my local CycleGear to order a Battery for my Harley. The rep at the store greeted me as i walked into the store. I was was helped right away, we found the Battery i wanted online and it was ordered. I opted to have it shipped to the store. Within 3 Days Battery was available for pick up.wow that was fast. I tested the Battery and it was properly charged and ready for use.
They had wrong home address had issues with delivery was left at the wrong house. Finally rcvd a call drom driver and I directed him to correct address. Shipping slip had wrong home addr but I verified it my address at the Cycke Gear Store in Person when i ordered my tires.
Within two days had my order, tires look good and what I expected. Had to order online to save money compared to dealer prices and worth it.
It came a day early with no scratches or cracks, perfectly preserved in the bag.
I can always count on getting a fair price and quick delivery.
Great service and speedy delivery. Give cycle gear a try and support a motorcycle gear retailer
I enjoy being at cycle gear katy to not only shop but hang out too! They go over and beyond :) even my cat loves the employees specially savanna
Love shopping here they have a big selection with good prices and the shipping is always in a timely manner
I have been going through the paces trying to find the right airbag vest to go with my current gear. It took trying 3 different units and a couple sizes but the company cares about getting its customers the right gear.
Quick and easy, I hope the returns are as well, product to large, request a return
On this order, no complaint. However, you folks can't supply a clear face shield for a helmet you tout. Disappointing.
I was shopping for an out of date battery when the manager of Fairfield store found it on line. I bought 2 batteries instead of one for both of my BMW. I'm very pleased with the Fairfield Cyclegear staff.
I'm a beginner rider looking for good starter gear. The gloves I bought from here are durable, flexible and cell phone screen friendly.
Petra was very professional and patient and guided me to purchasing a solid choice for a starter helmet. Bad grammar. Sorry.
Both online and in person this is a great place to go for your motorcycle gear and parts needs
Online shopping is fast and convenient staff is always 10/10 on the friendly scale
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!