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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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All good! Great costumer service and products. Many items to choose from. In-store reps are very friendly and knowledgeable.
We had seen the helmets before and decided to go ahead and get them with the extra cardio headset Lay was there and was very helpful I had talked to Mike about it the day before she ordered the helmets and a couple days later mine was in they installed the headset and couldn't be more satisfied great store and employees the gril that installed my headset done a great job,
Great price and very helpful staff. Very knowledgeable and patient. Awesome experience!
I ordered 2 helmets, and the more expensive one showed up defective. Not all bad I guess, they will have saved me $400 when I return it. Disappointed.
Excellent advise for replacement parts needed. I thought that I need it to replace helmet but thanks to the advice I only needed replacement patts.
Everything was well expla ined. I needed to exchange some items and was able to buy the right one that I wanted. So I'm satisfied with my buying experience at cycle Gear store.
It was wonderful to order on Wednesday and have them in by Saturday. Changed an about 30 minutes! Wonderful service, wonderful prices as well.
Lining them up and getting them to look good was really easy for me. I've struggled with other similar products, but these being as stiff and heavy duty made it a lot easier.
Fast shipping and great customer service and very good price. Tons of choices and brands
Put my order online, everything went out smooth and fast. Happy with my purchase. Thanks
Loved the sweetheart behind the counter. Very knowledgeable and motorcycle savvy...!
They were real helpful in getting what I needed. The process was very easy.
I had a great experience with the salesperson when I purchased the product. They were very helpful, patient, and everything was delivered on time, just as promised. However, when I went to have the Cardo intercoms installed on the helmets, the service wasn't up to the same standard. The person who did the installation seemed rushed and didn't do a good job—it was poorly installed. I think paying more attention to that part of the service would really improve the overall customer experience.
Order a replacement helmet on line. I chose to send the helmet to the local store. That gave me the chance to try the helmet on. Afterwards i asked if the sales clerk if he would mind transfer my blue tooth unit over. They took care of my needs and the helmet fix properly. Great Service.
Everything went great the was fast customer service was A1 will be a repeat customer
Delivery was super fast, got it the next day. Fitment was great
Store personnel in the Tucson store are awesome. I will shop there again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members