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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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A lot of variety, good prices and very good customer service.
Wanted an LS2 Carbon X. Tried on one in stock in my "size". Staff also brought a next size up LS2 Advent for comparison, if needed. Had to order the larger size, not in stick. Was able to have my order shipped direct to my home at no charge. It arrived the day before promised date, in perfect condition.
I ordered 2 batteries for 2 different bikes. The ordering process was as smooth as butter.
Very helpful, got everything that I needed from here, best place to get gear
Easy, simple. But it helped that I knew exactly what I wanted.
Found exactly what I was looking for with no problem. Checkout was as easy as any other sites from which I've ordered.
I ordered a special lithium battery and I received it in a few days.
Great/ I would do it again /first time ordering from in the store & having it delivered to my house
My son wanted a motorcycle jacket from your website for his birthday.
I was concerned that it would not arrive before his birthday. To my pleasant surprise, received it 2 days faster than scheduled.
He LOVES the jacket! Excellent product and prompt delivery! Thank you!
I have ordered multiple times from CycleGear and I have never had a bad experience, both in-store and online support has been excellent
The website is your average online shopping site, but the store experience has been absolutely fantastic, enthusiastic employees, great selection, a little bit of everything, and lots of sales and deals!
My shopping experience was unbelievably disappointing. I've never met a more uncaring and mindlessly lazy group of salespeople. They are totally unappreciative. They were no help whatsoever, and I spent over $1,200 dollars because I needed the gear. Their help was minuscule and uncaring. It was an awful experience. What more can I say?
So far so good the pants are over sized long but feels good…..
Great product shipping delayed a few days due to storms. This was a replacement for our first cover that wore out.
Online ordering was relatively easy and free delivery to store. Meant I didn't have to worry about them being left at my house.
Cycle gear is the most cycle of all time. When gear cycles my cycle gear my cycle gets so geared. 10/10 would gear with cycle gear again
Purchased online as store did not have my size in stock. Purchased online.
I loved the helmet, but the cheek pieces were way too tight. Could not wear it for five minutes, so I rolled the paperwork, slid it through the hole on the earpiece, removed both cheek pads.
Laid them flat on a table put a case of bottled water on them overnight,
Now the fit is great.
My half helmets are extra large,
The LS2 was XXLarge.
Order helmet on Sunday got it by Wednesday very quick delivery đź‘Ť
Got what I needed when I needed it. They had the exact product I was looking for and it arrived fairly quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members