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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I tried on a XXL in the store but it was just a little snug. I ordered a XXXL to be delivered to my home because they didn't have one in stock. There seemed no difference between the XX and the XXX. Very disapointing.
Signed up for email and text alerts for a 10% discount. I received the discount code through text and tried to use it at checkout and it DID NOT WORK. Disappointing.
Best prices, best selection, and most helpful staff. You don't feel like you're bothering, but instead they want to make things better
Purchased a Shoei helmet and Cardo Neo for it. Everything was delivered in the promised timeframe and the guys at the store did a great job installing the Cardo equipment in the helmet. Would recommend these guys to anyone that needs motorcycle gear!
Fantastic customer service and delivery. Will shoppe with Cycle gear again.
Always quick. And fast turn around from order to ride. Staff always ready to help and knowledgeable.
Cycle Gear for the win. Fast, efficient. Good people to help you out.
Nice product, happy with the purchase. Properly and securely packaged.
Great sheld has 98% UV protection. Should help preventing me from major sun burn on long rides. Look great on my helmet.
The cycle gear team was very prompt with replacing the items that were sent in the wrong size. No hassle, quick follow up shipment, and no cost to me.
Needed a replacement baffle for my arrow slip on. They took care of it and I got a replacement quickly. Thank you!
Product was in stock. Shipped and delivered quickly. Never have had any issues ordering from Cycle Gear
Very satisfied with the service and speed of the shipping. Quality products and a fair price.
Helmets in all sizes so that you can get the proper fit and carry a variety of sizes for gear, allowing you to be the most comfortable and a good selection and prices
The Dean jeans fit great are comfortable. They also look great, not like "Motorcycle" pants.
I always like CycleGear! It's a chain but gives the feel of a local shop when I go in store. Online shopping is always a breeze.
Original order cancelled, short stock, revised order filled no issues
Went to get a helmet and they were very helpful and knowledgeable about what I was looking. Didn't have the size in the color I wanted but got it ordered and shipped to my house in less than 3 days.
Ordered a smoked visor for helmet and received it in 3 days. Staff was friendly and helpful as always!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

