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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I've never had any problems finding items with cycle gear. Would highly recommend if looking for motorcycles gear!
One of the best buying experiences in recent history! Walked into Cycle Gear and was greeted by an astonishingly helpful sales associate. This young man was a walking Wikipedia of store product knowledge. Was looking for a motorcycle helmet and walked out smiling, having purchased a helmet plus an armored jacket and gloves. Great job. And I'm thrilled with my purchases.
My experience at Bolingbrook was outstanding, my experience at Schaumburg not as good, Schaumburg is a much larger facility and many of the young employees are trying but service is difficult, they do high volume and I think possibly that kind of volume is more than they are prepared to handle quickly and efficiently, I also think management there could possibly use an attitude adjustment.
Employee at Bolingbrook Cycle Gear was above and beyond polite and helpful in giving me all the information I needed to get my product and work done at the schaumburg facility, employee at schaumburg was not nearly as excited to get more business.
Cycle Gear had what I was looking for, delivered in reasonable time with competitive pricing. Very disappointed in DOT manufacturing date. Rear tire will be 3 yrs old on Sept 2025. Front tire was 4 yrs old in April 2025. Bridgestone recommends replacing motorcycle tires after 7 years of age. Thinking of returning for newer tires.
Picked up the jacket in shop and tried it on and made sure I liked the feel prior to leaving the store. Solid customer service always.
Shipped fast and was very satisfied with what I received! Everything was exactly as expected, plus more.
Everything came sooner than expected, well packaged, and was exactly what I hoped for. Thank you, CycleGear!
David and the store manager at cycle gear did great with my tires and service! Very pleased with how knowledgeable and helpful they are when I come in for in store needs.
Good as always. Fast shipping. Price point was good. Will buy from you again!
I was from out of town, and the guy working a Cycle Gear did a great job working with me to get the delivery to my daughter's house before I left for home.
Just awesome, been buying there for years now in person at different stores and on line and I just love it 🥰
As always is a joy to shop for parts for my toys, i would love to have more choices for older bikes but so far ive been buying with no issues
Got 9k miles out of the original set with two plugs in the rear tire. Daily commute to work with weather permitting.
Always shopping and growing my Wishlist on Cycle Gear. Knocking a few items off the list today and excited to see the members' 2 Day shipping applied.
Very respectful and knowledgeable people working there. I like the choice of products the crew pointed out for me.
Ordered a tire that was not stocked at my store. Tire came to my store in about 3 days. Service man had several tires to mount, about 5 including mine. He knocked them out quickly & I only had about 2 hours wait time. Excellent job.
Seems great. Having a tire shipped to a closest store. Easy & free.
Was in the market for my first armored hoodie and got help with sizing for the online order. Ended up getting the Alpinestar ageless riding hoodie. Quick delivery and great customer service
Great way to buy tires. Ship to my home, then take to CycleGear store for installation. Great value.
As usual, the website order process worked. I found what I wanted and placed my order. I would prefer being able to place items in my cart one by one as I shopped instead of as a single step.
Great shipping. Received my package within 2 business days. Would definitely buy from them again!
Like to order from CG. Important to frequent local motorcycle shops.
Bought shocks, but wrong size, 5 months ago. C Gear exchanged without any problem. Been helpful in the past as well.
Sales associate Brad@ CycleGear in St.Peter MO helped me with choosing the right size of helmet that I needed. The helmet I wanted wasn't in stock, but Brad ordered for me and had it shipped directly to my house. He let me know that if I had any issues with size or anything that they would take care of it. Received the helmet today and couldn't be any better - perfect fit and looks amazing! Will definitely do more business with CycleGear!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Carl, thank you for sharing your thoughts so honestly. We're glad to hear the Bolingbrook experience stood out and truly appreciate your feedback about Schaumburg, which we'll use to focus on improved service and a positive atmosphere moving forward.