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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Got new helmets also got new wireless headsets. They also installed the headsets we checked the headsets out and the helmets in the store all worked well
I received my pinlock for my Sistema 3. Sedici is now using 3 shells instead of 2. The pinlock I ordered stated that it was for the Sistema II / 3. Since my helmet is the XXL, it now falls into the 3rd Shell size, the pinlock does not fit the shield correctly. I can only assume that if the shell got larger than the shield did as well. I have 2mm gap where the silicone seal does not touch the shield at the bottom. I have emailed Pinlock and am awaiting a reply after initial contact with them.
Great staff at the new Michigan store in Sterling Heights. Very helpful and friendly
Great tires. Fast shipping. Great experience Can't wait to ride and shop more with Cyvle Gear
All positive experience. And now I am adding more characters to fulfill the survey requirements.
Fast shipment and item was received new and well packaged. Great selection of models and sizes
The three things I ordered fit and work perfectly. I don't quite understand the shipping. I ordered to sets of helmet visor attachments that were exactly the same and a clear visor. The visor attachments came from two separate locations and two different time frames. The visor also shipped separately.
This was super easy buying what I needed for my Outrush R helmet.
I've never had any problems finding items with cycle gear. Would highly recommend if looking for motorcycles gear!
One of the best buying experiences in recent history! Walked into Cycle Gear and was greeted by an astonishingly helpful sales associate. This young man was a walking Wikipedia of store product knowledge. Was looking for a motorcycle helmet and walked out smiling, having purchased a helmet plus an armored jacket and gloves. Great job. And I'm thrilled with my purchases.
My experience at Bolingbrook was outstanding, my experience at Schaumburg not as good, Schaumburg is a much larger facility and many of the young employees are trying but service is difficult, they do high volume and I think possibly that kind of volume is more than they are prepared to handle quickly and efficiently, I also think management there could possibly use an attitude adjustment.
Employee at Bolingbrook Cycle Gear was above and beyond polite and helpful in giving me all the information I needed to get my product and work done at the schaumburg facility, employee at schaumburg was not nearly as excited to get more business.
Cycle Gear had what I was looking for, delivered in reasonable time with competitive pricing. Very disappointed in DOT manufacturing date. Rear tire will be 3 yrs old on Sept 2025. Front tire was 4 yrs old in April 2025. Bridgestone recommends replacing motorcycle tires after 7 years of age. Thinking of returning for newer tires.
Picked up the jacket in shop and tried it on and made sure I liked the feel prior to leaving the store. Solid customer service always.
Shipped fast and was very satisfied with what I received! Everything was exactly as expected, plus more.
Everything came sooner than expected, well packaged, and was exactly what I hoped for. Thank you, CycleGear!
David and the store manager at cycle gear did great with my tires and service! Very pleased with how knowledgeable and helpful they are when I come in for in store needs.
Good as always. Fast shipping. Price point was good. Will buy from you again!
I was from out of town, and the guy working a Cycle Gear did a great job working with me to get the delivery to my daughter's house before I left for home.
Just awesome, been buying there for years now in person at different stores and on line and I just love it 🥰
As always is a joy to shop for parts for my toys, i would love to have more choices for older bikes but so far ive been buying with no issues
Got 9k miles out of the original set with two plugs in the rear tire. Daily commute to work with weather permitting.
Always shopping and growing my Wishlist on Cycle Gear. Knocking a few items off the list today and excited to see the members' 2 Day shipping applied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Carl, thank you for sharing your thoughts so honestly. We're glad to hear the Bolingbrook experience stood out and truly appreciate your feedback about Schaumburg, which we'll use to focus on improved service and a positive atmosphere moving forward.