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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Highly satisfied. You guys did a great job shipping was as promised. Highly recommend.
Website was easy to use! Service was quick and efficient! Product looked exactly like I thought it would! Would suggest you to everyone.
This was a rush order and was received on the day it was anticipated - thank you so much for your efforts!
Great company Outstanding customer service, products arrived fast and looked great. I will definitely use this company again. Thank you for working with me on my orders you really went above and beyond.
The overall efficiency - from production to delivery - was excellent. I did not expect such a quick turnaround.
I was blown away by Custom Ink. Not only were there so many options to actually print on but the customer service was exceptional. I had a very last minute, complicated order that required a lot of back and forth between myself and the Custom Ink team. Every single person who I spoke with was more than helpful, patient, and understanding. I came back with multiple requests for additional shirts and sizes and every time it was handled very promptly. It felt like I was getting very personalized service. Ashlie H. Was so helpful and I seriously can't thank her or the entire team at Custom Ink for their help! Thank you so much!
It was a gift - not able to see the quality of shirt
Everything from start to finish was so easy and so fun!
CustomInk was great. They even recommended ways for me to save money on my order.
As always the customer service is hands down the best out there. Products are always very satisfactory!
Have ordered before and this hoodie was the same great quality. Also arrived very quickly, much sooner than expected.
Very simple and easy to execute with great service.
I like designing the t-shirt on your website but the quality of the material itself was very poor. I wish I could do this again on a much better quality t-shirt
Customer service and product quality were very good. Material is more prone to wrinkles than I would have liked.
Design was not completed or the same as rhe design i ordered. I even talked to a representative who assured me an expert would review my design and call me if their were any problems. I never got a call and when the shirt came i was astonished at the laziness of the "expert" who reviewed it. Not happy.
Custom Ink is easy to customize and order from, there is no pressure and you can edit and redesign at will.
Everything was simple and easy. I'm pleased with everything
Other than the misprint of the logo, I love this company.
Love the easy design process and update to every step of the order. I felt like if I made any mistakes I would have been able to catch it before printing with their emails and photo proofs of what I ordered. I just ordered shirts from another company and unfortunately the wrong phone number was on them. When I emailed the company and asked about proofs they simply said "Sorry, the order's been fulfilled." And did not send any proofs before during or when I asked so I still don't know if I made a mistake or they did but I'm out $200. ANYWAY Custom Ink was amazing throughout this entire process. Will order again.
Was awesome, love the product, and I'm buying the same sweater with another design. Love it!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

