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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Sarah Y.
California
1 review
0 helpful votes
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Highly satisfied
August 20, 2020

Highly satisfied. You guys did a great job shipping was as promised. Highly recommend.

Date of experience: September 3, 2020
Peter R.
California
1 review
0 helpful votes
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Website was easy to use! Service was quick and efficient! Product looked exactly like I thought it would! Would suggest you to everyone.

Date of experience: September 3, 2020
Jessica O.
California
1 review
0 helpful votes
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This was a rush order and was received on the day it was anticipated - thank you so much for your efforts!

Date of experience: September 3, 2020
Charles S.
California
1 review
0 helpful votes
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Great company Outstanding customer service, products arrived fast and looked great. I will definitely use this company again. Thank you for working with me on my orders you really went above and beyond.

Date of experience: September 3, 2020
Tom R.
California
1 review
0 helpful votes
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The overall efficiency
August 20, 2020

The overall efficiency - from production to delivery - was excellent. I did not expect such a quick turnaround.

Date of experience: September 3, 2020
Susan Y.
California
1 review
0 helpful votes
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I was blown away by Custom Ink. Not only were there so many options to actually print on but the customer service was exceptional. I had a very last minute, complicated order that required a lot of back and forth between myself and the Custom Ink team. Every single person who I spoke with was more than helpful, patient, and understanding. I came back with multiple requests for additional shirts and sizes and every time it was handled very promptly. It felt like I was getting very personalized service. Ashlie H. Was so helpful and I seriously can't thank her or the entire team at Custom Ink for their help! Thank you so much!

Date of experience: September 3, 2020
Ruth C.
California
1 review
0 helpful votes
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It was a gift
August 20, 2020

It was a gift - not able to see the quality of shirt

Date of experience: September 3, 2020
Nick I.
California
1 review
0 helpful votes
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Everything from start to finish was so easy and so fun!

Date of experience: September 3, 2020
Stephen N.
California
1 review
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CustomInk was great
August 20, 2020

CustomInk was great. They even recommended ways for me to save money on my order.

Date of experience: September 3, 2020
William B.
California
1 review
0 helpful votes
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As always the customer service is hands down the best out there. Products are always very satisfactory!

Date of experience: September 3, 2020
Maria C.
California
1 review
0 helpful votes
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Have ordered before and this hoodie was the same great quality. Also arrived very quickly, much sooner than expected.

Date of experience: September 3, 2020
Maria V.
California
1 review
0 helpful votes
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Very simple and easy to execute with great service.

Date of experience: September 3, 2020
Martha Z.
California
1 review
0 helpful votes
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I like designing the t-shirt on your website but the quality of the material itself was very poor. I wish I could do this again on a much better quality t-shirt

Date of experience: September 3, 2020
Kimberly P.
California
1 review
0 helpful votes
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Customer service and product quality were very good. Material is more prone to wrinkles than I would have liked.

Date of experience: September 3, 2020
Cynthia T.
California
1 review
0 helpful votes
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Design was not completed or the same as rhe design i ordered. I even talked to a representative who assured me an expert would review my design and call me if their were any problems. I never got a call and when the shirt came i was astonished at the laziness of the "expert" who reviewed it. Not happy.

Date of experience: September 3, 2020
Dorothy I.
California
1 review
0 helpful votes
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Custom Ink is easy to customize and order from, there is no pressure and you can edit and redesign at will.

Date of experience: September 3, 2020
Brenda M.
California
1 review
0 helpful votes
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Everything was simple and easy. I'm pleased with everything

Date of experience: September 3, 2020
Mike C.
California
1 review
0 helpful votes
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Other than the misprint of the logo, I love this company.

Date of experience: September 3, 2020
Stephanie A.
California
1 review
0 helpful votes
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Love the easy design process and update to every step of the order. I felt like if I made any mistakes I would have been able to catch it before printing with their emails and photo proofs of what I ordered. I just ordered shirts from another company and unfortunately the wrong phone number was on them. When I emailed the company and asked about proofs they simply said "Sorry, the order's been fulfilled." And did not send any proofs before during or when I asked so I still don't know if I made a mistake or they did but I'm out $200. ANYWAY Custom Ink was amazing throughout this entire process. Will order again.

Date of experience: September 3, 2020
Sarah J.
California
1 review
0 helpful votes
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Was awesome, love the product, and I'm buying the same sweater with another design. Love it!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States