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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Kevin J.
California
1 review
0 helpful votes
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I can not believe how fast they printed my shirt and got it to me! And the printing looks amazing and the Hanes tagless shirt is very comfortable. I will definitely be using them for all of my printing needs! Thank you Custom Ink!

Date of experience: September 3, 2020
Linda R.
California
1 review
0 helpful votes
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You have never let me down. The image quality is excellent, the shirt looks great, the recipient loves it and the ordering process was easy. I couldn't be happier!

Date of experience: September 3, 2020
Paul C.
California
1 review
0 helpful votes
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VERY easy to create my design with the online design maker. I was able to choose my own design and upload it, loved the formatting options. I was a little disappointed that I could not get the female t-shirt, since I only needed a couple and had more than 7 inks but I get it. Order was a breeze, I chose the quicker shipping and they arrived before they were scheduled to. I was quite impressed with the finished product and would order again.

Date of experience: September 3, 2020
Anthony U.
California
1 review
0 helpful votes
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Incredible customer service from start to finish! Quick and easy tool to use for designing t-shirts!

Date of experience: September 3, 2020
Tony K.
California
1 review
0 helpful votes
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They look fantastic!
August 20, 2020

They look fantastic! The quality is really good. Everyone loved their shirts! This is the third time we have ordered through Custom Ink for our company and we will definitely continue to do so!

Date of experience: September 3, 2020
Andrew J.
California
1 review
0 helpful votes
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The shirt looks great but the color around it is all wrong its supposed to be gasoline green and its not even close its blue

Date of experience: September 3, 2020
Tony Q.
California
1 review
0 helpful votes
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My experience with custom ink was very good. I liked the process of designing your own shirts and editing was simple. The ordering process was easy and the customer service was great.

Date of experience: September 3, 2020
Sharon B.
California
1 review
0 helpful votes
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The shirt quality and screen printing are excellent. Everyone loves how the shirts turned out. The customer service that I received from West was particularly amazing. I will definitely order our event shirts from you next year (and before then if the need arises)!

Date of experience: September 3, 2020
Nicole E.
California
1 review
0 helpful votes
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My experience with CI was a good one. The only disappointment was the size of the actual mask.

Date of experience: September 3, 2020
Jessica C.
California
1 review
0 helpful votes
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Very disappointed
August 20, 2020

Very disappointed. Artwork on shirts looks worn. I ordered as gifts. I'm too embarrassed to give out. The t-shirt itself not as advertised. Cheap shirts. Should not have taken order of this is the best the artwork would work. Looks nothing like the preview before ordering

Date of experience: September 3, 2020
Dorothy E.
California
1 review
0 helpful votes
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Exceeded expectations in all areas. Customer service is amazing! Love this company!

Date of experience: September 3, 2020
William C.
California
1 review
0 helpful votes
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Thank you placing this order was quick, delivery time was awesome. Thank you to your team for the wonderful work. Well Done!

Date of experience: September 3, 2020
Eric O.
California
1 review
0 helpful votes
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I've worked with Custom Ink for many years ordering t-shirts for my college speech team, and I've always loved working with them. When I ordered 7 shirts for my husband's birthday, I received the same outstanding support. Custom Ink reps helped to ensure the design was good and that the order arrived prior to the important day. I love Custom ink!

Date of experience: September 3, 2020
Betty F.
California
1 review
0 helpful votes
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The design upload and ordering process was very convenient. Allowing people the option to choose their own shirt size through a link was by far the best feature (huge time-saver) and customer service was very helpful and friendly. We would order from Custom Ink again.

Date of experience: September 3, 2020
Cynthia B.
California
1 review
0 helpful votes
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Easy to use website made initial design easy. Prompt, professional customer services quickly corrected some flaws in my original design. Excellent product in the end.

Date of experience: September 3, 2020
Steve Q.
California
1 review
0 helpful votes
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I'm a first time customer of Custom Ink and a former customer of OOShirts. My experience with Custom Ink was fantastic. The customer service, the follow-up and follow-through, and the execution of the shirts has exceeded my expectations.

Date of experience: September 3, 2020
Laura C.
California
1 review
0 helpful votes
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I had a few different custom ink team members help put my order together and they were all great, but particularly the gal who helped me initially really pulled it together. Made it so easy to get just what we were looking for!

Date of experience: September 3, 2020
Frank L.
California
1 review
0 helpful votes
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I was not too satisfied on the outcome. The words still cam out too small for what I wanted.

Date of experience: September 3, 2020
Ben N.
California
1 review
0 helpful votes
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I have already suggested you site to several friends

Date of experience: September 3, 2020
Betty K.
California
1 review
0 helpful votes
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Very happy with the final product. The website is easy to use and to customize your design.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States