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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Eric T.
California
1 review
0 helpful votes
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Uploading my image was super easy. The online design tool was better than any other. Communication with your team was fantastic and they delivered exactly what I expected.

Date of experience: September 3, 2020
Betty A.
California
1 review
0 helpful votes
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The idea of a custom t-shirt originated after my Dad's successful open heart surgery as a way to cheer him up and let him know we were cheering him on during his recovery. It was easy to pick and choose to create a design and there were so many color options. The shirts turned out great and the whole family LOVES them. Especially my Dad! CustomInk Customer Service is second to none. Thank You!

Date of experience: September 3, 2020
Margaret V.
California
1 review
0 helpful votes
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Great experience just switch the material. Can't work for more than 10min without needing to pull off.

Date of experience: September 3, 2020
Pamela Z.
California
1 review
0 helpful votes
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Wish the website was a little easier to use and maneuver through like being able to print on sleeves and on the front much easier

Date of experience: September 3, 2020
James J.
California
1 review
0 helpful votes
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I had a great experience. Enough contact from your team to get our design perfect without overdoing it. The shirts came out better than I expected. I'll order from you again, for sure! And will reccomend you too! Thank you!

Date of experience: September 3, 2020
Jason T.
California
1 review
0 helpful votes
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This product turned out as designed. I'm very proud to give them to our teachers.

Date of experience: September 3, 2020
Christine Z.
California
1 review
0 helpful votes
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Jake Olsen did an amazing job of handling my order. He sent me a sample that arrived faster than I could have expected, and then he was able to get me a design and proof so fast my jaw hit the floor. The masks arrived almost a week faster than I thought, and the follow up to make sure that I loved them was so appreciated. Thanks for a wonderful experience!

Date of experience: September 3, 2020
Adam F.
California
1 review
0 helpful votes
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It is very easy to order from custom ink. They are fast and efficient.

Date of experience: September 3, 2020
Kathleen U.
California
1 review
0 helpful votes
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Overall, the design process was easy. I was able to edit and manipulate the text and image to my liking. There are sooo many colors available and I love that. I'll definitely design and order shirts again.

Date of experience: September 3, 2020
George V.
California
1 review
0 helpful votes
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Overall I like the makes. The mask print looked great but the print was low on the masks and there was still plenty of room to add more but the website made it seemed like the print would cover a lot more of the mask and we wouldn't be able to fit anything else. In addition, the material was to small for some people which was disappointing.

Date of experience: September 3, 2020
Christine A.
California
1 review
0 helpful votes
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The customer service has been great and the shirts have been a hit.

Date of experience: September 3, 2020
Robert I.
California
1 review
0 helpful votes
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I like simple but effective online designing... I would do it again.

Date of experience: September 3, 2020
David B.
California
1 review
0 helpful votes
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The entire experience with CustomInk was outstanding. From the surprisingly easy interface for designing the shirt through the customer service call I had to make when I realized I had a typo in my design to the reasonable price and quick delivery. This is everything that an e-commerce experience should be. Fabulous.

Date of experience: September 3, 2020
Tom X.
California
1 review
0 helpful votes
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Love it!
July 27, 2020

Love it! Thank you for sending a sample and allowing me to change the mask on short notice. They are great quality!

Date of experience: September 3, 2020
Peter U.
California
1 review
0 helpful votes
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Communication pertaining to the artwork and the order with Custom Ink was excellent. Representatives were courteous and quick to respond. The face masks were much higher quality than I expected for the price. We are very pleased with our purchase and the service we received.

Date of experience: September 3, 2020
Jason H.
California
1 review
0 helpful votes
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Good
July 27, 2020

Good. Came fast, wish it was cheaper but I get it. Goods and services=money

Date of experience: September 3, 2020
Joseph X.
California
1 review
0 helpful votes
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The face masks look amazing and we are extremely happy with the finished product.

Date of experience: September 3, 2020
Donna D.
California
1 review
0 helpful votes
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Only thing I might change is your packaging. I do appreciate that you know exactly what you're getting... but this can cause issues (vs generic packaging) there are some people who have house members/family members censoring clothing and customized purchases (many people make custom things to make a statement). And for those people, self expression is important and the packaging could prevent that creative process. There are many youths who hide clothes in their backpack that they don't want parents to see (gay kids with conservative parents etc).

Date of experience: September 3, 2020
Eric G.
California
1 review
0 helpful votes
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I just wanted to say thank you. I was more than happy with the results. Your website is hassle free and easy to design your own shirt. I will for sure be using you in the near future and will also share it with friends and family. Thanks again

Date of experience: September 3, 2020
Brian Z.
California
1 review
0 helpful votes
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One of the best services ever. Customer service, easy to use website, quality of product, quality of print, packaging, speed of shipping, everything is amazing. Definitely going to order through Custom Ink again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States