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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I highly recommend CustomInk for anyone who requires high quality printing on apparel, and exceptional customer serivce.
The process was quick and easy. I was nervous how my logo artwork was going to turn out (I selected the budget friendly one color option) but it turned out better than I expected. I even got my order four days before it was supposed to arrive!
First time I used custom ink and I loved the shirts. I will continue to use your company in the future. Thank you. I will be ordering more.
Really loved how quick and easy it was for them to get delivered. The design looks great as well, and isn't blurry at all. I would definitely order again!
I loved the experience of designing a product than seeing it person is just amazing
Perfect! Easy process, great product. Exactly what we needed. Looking forward to ordering more in different colors! Thank you!
I really liked the fast service and easy to use customization. Thank you custom ink for your awesome website and affordable prices
Overall experience was great and will recommend to everybody
Custom Ink did an amazing job with my shirts... I know I'll be using them again in the future
Thank you! Great customer service and the bags came out perfect.
I really like it and I think I will probably buy one again. It's so cool how you guys make the t-shirts.
I love Custom Ink! The professionalism, timeliness, and personalized customer service, from start to finish on all my projects, Is always above and beyond expectation. I will remain a faithful customer for sure!
Great service, handled multiple screen/sizing issue quickly and arrived right on time to take with me on my trip.
People were great to deal with but shirt was a little too small now
Customer service was exceptional. It was awesome to feel that my project and satisfaction was a priority to my representative.
Awesome service, fast delivery and high quality shirts.
Custom Ink is a pleasure to work with. My rep was spectacular, responsive, and delivered our shirts ahead of schedule.
I am very pleased with my order! The quality of the shirts is excellent, as is the design work. Excellent customer service! Thank you very much!
Everyone at Custom Ink went out of their way to make sure my order came out precisely the way I planned it. There were a few technical issues with my order as it was initially proposed, and I was surprised at how prompt and thorough the communication and follow-up from Custom Ink representatives was. And I didn't even place a big order: three shirts with three separate designs. On top of the superb customer service, Custom Ink simply offers a better product selection--and final product--than any other retailer I've found. Most places offer a slim range of boxy, scratchy t-shirts that never seem to fit anyone that tries them on, so seeing the option to order Canvas and American Apparel was an immediate plus. When the shirts arrived they were expertly printed. No iron-on plastic images that crinkle and fold, the graphics are seamlessly printed into the fabric of each shirt. I will definitely use Custom Ink for any future custom shirt ideas. Thanks to everyone who helped me out with this particular order!
So far, working with Custom Ink has been the best customer service experience I have had. Not only am I working with them during a pandemic, but also have been treated poorly by other companies. Custom Ink has gone above and beyond to make my experience perfect.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

