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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I asked for the shirt to be sent by my dad's birthday as a f/u email after the order but with the pandemic, it could not be promised. I only ordered it 7 days before and it CAME BEFORE his Birthday! I couldn't have been happier! Thanks so much CustomInk! MUCH appreciated! I will order again!
Another great one always "hits the nail on the head."
I really wanted the consider the 3 layer mask. We delayed the order expecting to receive a sample of the 3 layer mask. Then I was told that customization would not be available for the 3 layer so we rushed the single layer mask. Today I got an email saying that 3 layer masks could be customized. What happened? David Silverstone
Our shirts came out better than I thought. Very good quality from the printing to the shirt material. Sizes fit perfectly. I recieved a message immediately from someone in customer service regarding some questions on the order. He handled my order very professional and like I was the only customer. I will order again from Custom Ink in the future.
I would just, again, like to thank the customer service rep who helped me in chat. She was awesome and embodies what true support should feel like.
I've used CustomInk multiple times and always get good quality at a good price
I am very happy and satisfied with my very first custom Tshirt order with Custom Ink and I will be coming back to your company in the very near future with some other unique and custom art designs of mine to have additional Tshirts printed for myself. The quality of the digital screen printing is very professional and you guys put out an impressive product. Thank you for being so affordable and easy to use.
This my second order an I really like the products n the out come plan to order more things n referring my friends n family
Great customer service and fast shipping and production time. Overall satisfied with the purchases.
Great experience and service. Will order from again.
Everything went smoothly and professionally - thank you.
My sons were thrilled with their custom inks shirts that they designed. They have a lawn mowing business and the customers have already noticed the shirts! The boys like the overall fit of the shirts and design is very professional. The customer service was awesome when I called to ask more questions about the details of my order. She worked with me to minimize the cost for such a small order of shirts.
Very smooth and fast to reply to emails in regards to changes.
Great looking shirt at a good price and much quicker delivery than expected.
The shirts were excellent. We jumped around like children upon their arrival. We then walked around a displayed them to passing cars. They were printed very well. I have no complaints
The gentleman that I ordered the product with on the phone was awesome! He took his time and we put the design on multiple shirts until I was happy. He was very patient and a GREAT asset for custom ink.
The only difficulty I had was figuring out how to put diff names on each shirt I wasn't able to figure it out so the names were not added everything else was great
I like and enjoy the customer service you guys. You guys make the order and delivery very comfortable for the customer, I will like to work another time.
Re-ordered shirts and they came with the logo half the size as the orginal order
The customer service was very helpful and the order was delivered quickly.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

