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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I will be ordering again. This was the best experience and Ben Y. Helped me out and did a wonderful job. Could not be happier. Thanks Custom Ink.
My overall experience with Custom Ink was excellent. The designing of my product (cap) was easy and there were lots of choices. The ordering process was organized and the baseball cap I ordered was of very good quality along with the embroidery. I was very pleased with the produce and the process and would highly recommend this company to others to use!
I am so super pleased with the order placement, communication throughout the process, help when I needed to change my order and how quickly my final order got to me. This product and communication is really world class. Thank you, Custom Ink, for making our daughter's graduation during COVID more memorable with fun and cost effective t-shirts for her classmates. We will always remember how great you were to work with! Thank you for being there!
You guys were amazing. You communicated very well and your response was quick.
Overall great product happy with how everything came out and looked on the shirt.
I appreciate the speedy delivery but the final image print was extremely faded.
Easy experience from start to finish. Garrett was great to work with!
I was surprised with the overall quality and experience. I will definitely use the service again.
I will only ever order my class shirts from customink. You all saved my butt one time on an order and you didn't have to and when it was clearly my fault. The customer service you have is incredible. Thank you for all your help.
The process was simple and I got the shirt I wanted.
My new shirts turned out great! Thank you! Ordered different shirts probably a year ago and one of them had a stain on it, and they replaced it. This time no issues and everything is comfortable and cool!
My experience was awesome I spoke to someone on the phone cause I needed help and he was great!
Custom ink delivered as promised--I really appreciated the good communication, attention to detail and on-time delivery!
It was great. I enjoyed seeing my design on the T-shirt and being able to move it around and adjust it allowed my vision to become reality. The customer service was very helpful and nice. 10/10 recommend
Customer service was great. The finished product was absolute trash.
Overall a very positive experience. The product was just as expected. It arrived in the timeframe promised and was properly packaged.
My overall experience was really nice. They treated me nicely and did some of the changes I wanted. They made me feel comfortable to talk to them. Thank you.
Even with expedited shipping, they were due to arrive the day after Mother's Day. After an email correspondence followed by a phone call, the shirts arrived the day before Mother's Day which made things wonderful. Thank you!
Easy to use the website, fast production and shipping.
I love this company, and although their prices are slightly higher, you get what you pay for, and I have never been disappointed. Repeat customer since 2011.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

