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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The shirt quality is great, order arrived late and a bit disheveled, and website could use some improvements for ease of use
Custom Ink is wonderful and the only service I have ever used for making shirts.
Custom Ink was awesome to work with. They had many pre-generated ideas to complete my design. The process of making and ordering the design was simple. And you can calculate a cost almost immediately based on how many that you would like to order. Overall experience was superb and if I am making custom clothing again I will definitely use Custom Ink.
My experience was awesome and I will definitely we will use you again!
Customer service individuals were great to work with. When an inconsistency in the artwork was identified, it was quickly fixed. Shipping was speedy and right on time.
T-shirt was perfect! Thanks so much! Easy as could be. Great job!
Custom Ink is wonderful! The shirt material is awesome, we went with Comfort Colors and the shirt color, red orange, is beautiful and bright! Absolutely loved these! The screen printing is high quality and just what we wanted. Overall we had a wonderful experience!
Website is easy to use, delivery was quick, but the print quality of my shirt was poor and I would not use custom ink again.
I always find the product dependable and as advertised. Good quality shirts our crews wear everyday.
Your workers were excellent in understanding my needs. Very knowledgeable and patient. I enjoyed the experience.
The shirts all came in quickly and looked amazing. The small little adjustments that the design team did were ones that I tried to do myself and just gave up on (arching some words to match the arch of the logo).
I had no real problem with this order, but I had an order of 23 other shirts to be delivered, which have not arrived and no one can tell me where they are. It says "delivered" when they are actually in your printing facility. I have chatted with representatives 3 times and they cannot get the information because bulk orders are a separate department. It is an order that cost me over $400. I would never, ever have placed the order if I had not been assured of delivery before June 26th. They are gifts for my first graders who had to be apart and do remote learning for four months while under strict lockdowns in the Bronx, NY. I am frustrated beyond words.
Everything turned out great! I'm a repeat customer and will continue to be. Y'all never disappoint!
Super easy to design the artwork, select the appropriate shirt and then it didn't take ten years to get it. Very easy, very speedy! And, affordable!
Great job all around. Excellent representatives on the phone. Customer service could not be better.
It was really easy to use and the shirts came out great.
Not my first dealing Custom ink! Great performance and great staff
The overall process was great. I didn't love the website on my phone, but even that was probably user error. I would definitely recommend custom ink to anyone and I will definitely use again in the future.
Awesome! Would totally order shirts from this website again!
Shirts turned out really nice! Size and color of shirts were just as described, I got the printing done in orange and the shirts heather grey, the orange is very bright and vibrant!
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members