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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I have always seen Custom Ink, but figured I would give my business to smaller printing companies around my area. When I saw that the type of polos I wanted to purchase was cheaper on Custom Ink, I figured I would try it. I sure am glad! I think that Custom Ink will have my business from now on. The notification process kept me updated perfectly, the shipping was perfectly on time, and the printing looks amazing. Also, when I called about a concern I had the Customer Service was AWESOME! Polite, extremely helpful, and I felt that they really wanted to help me however they could. Thanks Custom Ink!
The chat service cut me off, don't know what happened!
It is truly a pleasure to work with a team that provides not only a great product, but exceptional customer service. Please don't change.
Overall EXCELLENT experience ESPECIALLY your customer service representatives and how they handled any issues that we had with sizing, artwork, etc..
Always happy to do our annual shirt design with Custom Ink, shirts are super comfortable and the screening lasts, shirts from last year and the year before all still look great!
Was great. I appreciated your reps help to get the order built. It would have been nice/easy if I could just order multiple items at a time into my own shopping cart and just have to do one bulk order. But it was at least nice she was able to create the orders for me and I just had to log in and pay.
I had a great experience with the ordering process and my shipment arrived early!
Great experience. Easy to design and customer support was super helpful!
Great website and customer service. Product is great. Will use service again Afro sure.
I ordered a custom tshirt for my husband for father's day. To my surprise the white tagless tshirt was thick and high quality. The custom print logo of an ironman looked great, very clean and it didn't feel thick like it was ironed on. He is going to love it. I sent the picture of the tshirt to all my friends. They were very impressed. Thank you
Excellent. Easy, I appreciate customer service and it didn't take long to ship.
The only thing I had a hard time with was adding the safety green order (diff product) to my comfort colors order and the hats I didn't like that they couldn't all be in the shopping cart at once but the customer service rep that helped took care of me.
Custom Ink is always very helpful Everyone pays tremendous attention to details and makes sure the items ordered come out just right. I love ordering from you guys.
Our whole experience was excellent we will be using you again and we gave out information to other parents
These came out great and are already flying off the shelves! We might have to place another order very soon!
The customer service was great and the printing was nicely done.
Very easy to work with and had the products very quickly.
Thank you so much - you got a very important protest shirt to me quickly.
The website was easy to navigate and live chat customer service was prompt and efficient. I used them twice to change my order.
Could not overstate how happy I am with my order. Arrived on time and the shirts look great. As soon as I handed them out people were wanting more. Will definitely order again.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

