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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Anna I.
California
1 review
0 helpful votes
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I have always seen Custom Ink, but figured I would give my business to smaller printing companies around my area. When I saw that the type of polos I wanted to purchase was cheaper on Custom Ink, I figured I would try it. I sure am glad! I think that Custom Ink will have my business from now on. The notification process kept me updated perfectly, the shipping was perfectly on time, and the printing looks amazing. Also, when I called about a concern I had the Customer Service was AWESOME! Polite, extremely helpful, and I felt that they really wanted to help me however they could. Thanks Custom Ink!

Date of experience: September 3, 2020
Laura R.
California
1 review
0 helpful votes
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The chat service cut me off, don't know what happened!

Date of experience: September 3, 2020
Virginia R.
California
1 review
0 helpful votes
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It is truly a pleasure to work with a team that provides not only a great product, but exceptional customer service. Please don't change.

Date of experience: September 3, 2020
Sarah O.
California
1 review
0 helpful votes
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Overall EXCELLENT experience ESPECIALLY your customer service representatives and how they handled any issues that we had with sizing, artwork, etc..

Date of experience: September 3, 2020
Lisa T.
California
1 review
0 helpful votes
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Always happy to do our annual shirt design with Custom Ink, shirts are super comfortable and the screening lasts, shirts from last year and the year before all still look great!

Date of experience: September 3, 2020
William B.
California
1 review
0 helpful votes
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Was great
June 19, 2020

Was great. I appreciated your reps help to get the order built. It would have been nice/easy if I could just order multiple items at a time into my own shopping cart and just have to do one bulk order. But it was at least nice she was able to create the orders for me and I just had to log in and pay.

Date of experience: September 3, 2020
Alex I.
California
1 review
0 helpful votes
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I had a great experience with the ordering process and my shipment arrived early!

Date of experience: September 3, 2020
Jim I.
California
1 review
0 helpful votes
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Great experience
June 19, 2020

Great experience. Easy to design and customer support was super helpful!

Date of experience: September 3, 2020
Jason T.
California
1 review
0 helpful votes
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Great website and customer service. Product is great. Will use service again Afro sure.

Date of experience: September 3, 2020
Michelle E.
California
1 review
0 helpful votes
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I ordered a custom tshirt for my husband for father's day. To my surprise the white tagless tshirt was thick and high quality. The custom print logo of an ironman looked great, very clean and it didn't feel thick like it was ironed on. He is going to love it. I sent the picture of the tshirt to all my friends. They were very impressed. Thank you

Date of experience: September 3, 2020
Steve L.
California
1 review
0 helpful votes
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Excellent
June 19, 2020

Excellent. Easy, I appreciate customer service and it didn't take long to ship.

Date of experience: September 3, 2020
Mike L.
California
1 review
0 helpful votes
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The only thing I had a hard time with was adding the safety green order (diff product) to my comfort colors order and the hats I didn't like that they couldn't all be in the shopping cart at once but the customer service rep that helped took care of me.

Date of experience: September 3, 2020
Dorothy S.
California
1 review
0 helpful votes
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Custom Ink is always very helpful Everyone pays tremendous attention to details and makes sure the items ordered come out just right. I love ordering from you guys.

Date of experience: September 3, 2020
Anna L.
California
1 review
0 helpful votes
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Our whole experience was excellent we will be using you again and we gave out information to other parents

Date of experience: September 3, 2020
Chris O.
California
1 review
0 helpful votes
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These came out great and are already flying off the shelves! We might have to place another order very soon!

Date of experience: September 3, 2020
Susan C.
California
1 review
0 helpful votes
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The customer service was great and the printing was nicely done.

Date of experience: September 3, 2020
Tom F.
California
1 review
0 helpful votes
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Very easy to work with and had the products very quickly.

Date of experience: September 3, 2020
Sandra X.
California
1 review
0 helpful votes
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Thank you so much
June 19, 2020

Thank you so much - you got a very important protest shirt to me quickly.

Date of experience: September 3, 2020
Deborah I.
California
1 review
0 helpful votes
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The website was easy to navigate and live chat customer service was prompt and efficient. I used them twice to change my order.

Date of experience: September 3, 2020
Sharon V.
California
1 review
0 helpful votes
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Could not overstate how happy I am with my order. Arrived on time and the shirts look great. As soon as I handed them out people were wanting more. Will definitely order again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States