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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Richard A.
California
1 review
0 helpful votes
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I designed a summer camp shirt for my grandson, hoping we can visit together and do activities before summer ends or self-isolation is behind us. It turned out so cute and looks professionally designed.

Date of experience: September 3, 2020
Thomas C.
California
1 review
0 helpful votes
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I am tired of hearing about and having broadcasted in my face constantly anything about Covid or BLM. So if you want to appease me then ask me before you advertise anything that is overplayed or political.

Date of experience: September 3, 2020
Thomas K.
California
1 review
0 helpful votes
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High quality business! I highly recommend Custom Ink!

Date of experience: September 3, 2020
Adam I.
California
1 review
0 helpful votes
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Easy to use website
June 19, 2020

Easy to use website. Appreciated the discount on the second order I know I wouldn't have ordered the additional shirts had there NOT been one and it gave me an opportunity to purchase shirts for the whole crew not just the office.

Date of experience: September 3, 2020
Sam O.
California
1 review
0 helpful votes
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The website is very easy to navigate! The design lab has so many choices of design and color it took me a few hours to finish my shirt! I designed a shirt for my dad for father's day and he loves it! Delivery was on time and the price unbeatable.

Date of experience: September 3, 2020
Mary J.
California
1 review
0 helpful votes
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I love working with custom ink, don't have nothing bad to say!

Date of experience: September 3, 2020
Anthony O.
California
1 review
0 helpful votes
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Absolutely fantastic customer service and product. I rarely fill out these reviews and surveys, but if it's possible, you should look back and see who my customer service agent was that helped me online and recognize that person (I apologize I forgot to note the name). The rep went above and beyond to provide excellent service, recommendations and suggested a possible alternative design for my koozie, which ended up being a lot better than my initial design. This rep deserves a bonus, raise or an award of recognition. That single interaction with the rep will ensure future business from me. I highly recommend custom ink and will recommend to all of my friends and colleagues. Send sincere thanks to the rep! The koozies turned out great and everyone that received one loved the design!

Date of experience: September 3, 2020
Bill V.
California
1 review
0 helpful votes
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The order came as promised and the website was very easy to use. For the price paid we are not happy with the outcome of the shirts.

Date of experience: September 3, 2020
Anna B.
California
1 review
0 helpful votes
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Easy to pick out what you want online and product was delivered in a timely manner. Everything looked great on the product as well. I would recommend this to anyone else who needed to order a customized tee-shirt.

Date of experience: September 3, 2020
Chris V.
California
1 review
0 helpful votes
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Custom Ink has always been great. Been a customer for years with no regrets. Thanks for everything.

Date of experience: September 3, 2020
Melissa L.
California
1 review
0 helpful votes
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Good communication and high quality product. Thank you!

Date of experience: September 3, 2020
Brian E.
California
1 review
0 helpful votes
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Very easy to maneuver around the site and many designs/graphics to chose from along with different fonts. Tried other websites and I couldn't do what I wanted or they had limited selection. Very happy with how my shirts came out and they were delivered on time!

Date of experience: September 3, 2020
Linda K.
California
1 review
0 helpful votes
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Customer service was amazing and the shirts turned out amazing!

Date of experience: September 3, 2020
Laura O.
California
1 review
0 helpful votes
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Second time ordering. Shirt quality was great first time and looked good after many washings. Customer service was very helpful!

Date of experience: September 3, 2020
Betty V.
California
1 review
0 helpful votes
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Easy to use website design tools and excellent tee shirt quality. Thank you Custom Ink!

Date of experience: September 3, 2020
Jeff Z.
California
1 review
0 helpful votes
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It was all pretty good. Very easy to use site and payment and shipping was nice and easy as well. Only gripe is that I had to pay ten bucks extra to get it to come within a week. I think that's stupid and they should just make their shipping faster

Date of experience: September 3, 2020
Lisa Z.
California
1 review
0 helpful votes
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Overall I am very happy with my results, and plan on using the service again for at least two more designs.

Date of experience: September 3, 2020
Steve G.
California
1 review
0 helpful votes
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I'm a long-time customer and big fan of Custom Ink. Always great quality stuff and if I ever have to deal with customer service, the services top notch.

Date of experience: September 3, 2020
Linda G.
California
1 review
0 helpful votes
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Custom ink the staff are very great I will always use you guys and recommend other people to use you too

Date of experience: September 3, 2020
Diane S.
California
1 review
0 helpful votes
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I will definitely be ordering from here again. I made a mistake on two of the shirts I ordered and called customer service. She was so nice and got it taken care of right away for me and I still received the shirts on time.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States