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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Nothing bad to say, good price, good service, just hope the coins arrive on time and as promised.
My order was placed today, so I do not have the product yet. Customer service while designing the coins and placing the order was top-notch. It was obvious that I was receiving personal responses to my questions, and not "cut and pasted" answers like other websites sent me. The personal touch and quick response time made me feel comfortable that I was dealing with someone who cared about their product.
My dad liked the coins that I ordered for him. He is 95 and he wanted a simple coin with just his entry date into the service and also with his retirement date. He liked the plain gold colored coins. He also wanted the Marine Corps emblem on one side and his name on the coin. I believe the artists that design these coins are able to create a special coin that a marine would be proud to give to a friend! Dad will take these coins with him on the Honor Flight to Washington DC this weekend and I know he will happily hand them out to his fellow veterans!
This is a second order with customchallengecoins.com. Your customer service is excellent! Your products are great! I will definitely continue to do business with customchallengecoins.com.
The company was efficient in sending my proof and then changing the requested design after the fact. I am very pleased with the customer service in dealing with Coins Your Way.
Thanks
We used another coin to contact. Our art work was attended to promptly and turned around in a very timely manner. As with any committee we had several minor changes to bring us to the final proof. Each time the response was prompt and courteous and returned very quickly.
This will not be our only purchase and hope to form a long term business relationship.
Great experience! Fast online responses, easy to change artwork. Friendly and honest service on the phone.
Patient team and talented team
Great service, friendly to deal with. Quick turnaround on proofs.
Mr. Barry Rainwater was so patient and helpful, because of his service I would most certainly keep doing business with this company.
I am thoroughly impressed with the customer service, design support and ease of ordering! I look forward to designing a new coin and making another order.
I reordered challenge coins for our Veterans Day assembly. The original coins were great and very well received and we were happy to be able to re-purchase the coins for upcoming assemblies.
Custom Challenge Coins has proved to be very professional and helpful on 2 different occasions for 2 different coin styles that I requested them to design. There dedication and quality is well noticed and highly recommended. Thanks to the team our agency will again be able to enjoy the coins that they have produced! Thank you!
Very easy to work with and quick on designing and altering the digital proofs until design was satisfactory.
The customer service representative was wonderful. We revised out layout 4 times before getting an agreement from everyone involved. They were very knowledgeable about their product and helped us tremendously
Barry Rainwater is a true professional with more patience and knowledge in the business than most.
I think this is the third or fourth time we have ordered coins from you guys and they are always great. Keep up the good work.
Thanks & God bless,
Robert W. Kemp
Fountain County Sheriff's Dept.

