Custom Challenge Coins

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Custom Challenge Coins

4.9

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
quality
3
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167 reviews

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Sean B.
16 reviews
0 helpful votes
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September 30, 2016

Date of experience: September 30, 2016
Roger L.
17 reviews
0 helpful votes
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Nothing bad to say, good price, good service, just hope the coins arrive on time and as promised.

Date of experience: September 30, 2016
Rory G.
2 reviews
0 helpful votes
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My order was placed today, so I do not have the product yet. Customer service while designing the coins and placing the order was top-notch. It was obvious that I was receiving personal responses to my questions, and not "cut and pasted" answers like other websites sent me. The personal touch and quick response time made me feel comfortable that I was dealing with someone who cared about their product.

Date of experience: September 29, 2016
Connie L.
6 reviews
0 helpful votes
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My dad liked the coins that I ordered for him
September 28, 2016

My dad liked the coins that I ordered for him. He is 95 and he wanted a simple coin with just his entry date into the service and also with his retirement date. He liked the plain gold colored coins. He also wanted the Marine Corps emblem on one side and his name on the coin. I believe the artists that design these coins are able to create a special coin that a marine would be proud to give to a friend! Dad will take these coins with him on the Honor Flight to Washington DC this weekend and I know he will happily hand them out to his fellow veterans!

Date of experience: September 27, 2016
fdroperescue E.
1 review
0 helpful votes
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This is a second order with customchallengecoins.com
September 27, 2016

This is a second order with customchallengecoins.com. Your customer service is excellent! Your products are great! I will definitely continue to do business with customchallengecoins.com.

Date of experience: September 27, 2016
Jason D.
20 reviews
0 helpful votes
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The company was efficient in sending my proof and then changing the requested design after the fact. I am very pleased with the customer service in dealing with Coins Your Way.

Thanks

Date of experience: September 27, 2016
Joseph R.
21 reviews
0 helpful votes
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We used another coin to contact
September 22, 2016

We used another coin to contact. Our art work was attended to promptly and turned around in a very timely manner. As with any committee we had several minor changes to bring us to the final proof. Each time the response was prompt and courteous and returned very quickly.
This will not be our only purchase and hope to form a long term business relationship.

Date of experience: September 22, 2016
Automatic H.
1 review
0 helpful votes
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Great experience!
September 22, 2016

Great experience! Fast online responses, easy to change artwork. Friendly and honest service on the phone.

Date of experience: September 22, 2016
National r.
1 review
0 helpful votes
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Patient team and talented team
September 21, 2016

Patient team and talented team

Date of experience: September 21, 2016
Ray V.
17 reviews
0 helpful votes
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Great service, friendly to deal with
September 19, 2016

Great service, friendly to deal with. Quick turnaround on proofs.

Date of experience: September 19, 2016
JUDITH S.
2 reviews
0 helpful votes
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Mr. Barry Rainwater was so patient and helpful, because of his service I would most certainly keep doing business with this company.

Date of experience: September 16, 2016
Lakeville F.
1 review
0 helpful votes
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I am thoroughly impressed with the customer service, design support and ease of ordering! I look forward to designing a new coin and making another order.

Date of experience: September 16, 2016
Peter R.
20 reviews
0 helpful votes
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I reordered challenge coins for our Veterans Day assembly. The original coins were great and very well received and we were happy to be able to re-purchase the coins for upcoming assemblies.

Date of experience: September 14, 2016
Clay M.
4 reviews
0 helpful votes
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September 14, 2016

Date of experience: September 14, 2016
Nick C.
1 review
0 helpful votes
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Custom Challenge Coins has proved to be very professional and helpful on 2 different occasions for 2 different coin styles that I requested them to design. There dedication and quality is well noticed and highly recommended. Thanks to the team our agency will again be able to enjoy the coins that they have produced! Thank you!

Date of experience: September 6, 2016
Jeff R.
4 reviews
0 helpful votes
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Very easy to work with and quick on designing and altering the digital proofs until design was satisfactory.

Date of experience: August 31, 2016
Ruthie P.
1 review
0 helpful votes
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The customer service representative was wonderful. We revised out layout 4 times before getting an agreement from everyone involved. They were very knowledgeable about their product and helped us tremendously

Date of experience: August 31, 2016
Pam M.
18 reviews
0 helpful votes
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August 31, 2016

Date of experience: August 31, 2016
Jack S.
1 review
0 helpful votes
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Barry Rainwater is a true professional with more patience and knowledge in the business than most.

Date of experience: August 31, 2016
Robert W.
24 reviews
0 helpful votes
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I think this is the third or fourth time we have ordered coins from you guys and they are always great. Keep up the good work.
Thanks & God bless,
Robert W. Kemp
Fountain County Sheriff's Dept.

Date of experience: August 30, 2016