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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Barry Rainwater was very helpful and gladly walk me thru the process of designing and ordering
I found this company on the internet. Because of what I believed was the "unique nature" of my request, I took the opportunity to call on the phone. What a pleasure. Every question answered, referred back to the web site, filed my request and within twenty four hours I had my exact design back for approval. It was exactly what I wanted and I don't think I could have improved on the design if I tried.
Matt was outstanding and provided excellent customer service.
Matt was great helping me through the design process to the final order. The digital proofs came quickly and, when asked for, changes were redone and sent back quickly as well. I truly appreciate all the help. We are using the coins for our Middle School Veterans Day Assembly and are very excited to get them in hand and to our honored guests!
Company was super fast to answer any questions and take care of any concerns. Web site was full of information and easy to contact. Graphic department did a great job on the coin proof.
I enjoyed the fast service and quick response. Very professional.
Barry is awesome - he is fast to respond and makes the experience simple & easy.
We have been working with custom challenge coins for a couple of years and have always had great experiences from design to production. We had one issue with shipping damage and Barry took care of it right away.
Great service and coins delivered as promised.
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