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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Awesome, prompt service. Catered to each need in a timely manner. And more affordable than other custom coin makers as well.
Matt did a great job in providing with the proofs in a very short time.
I am very pleased with customchallengecoins.com and how they processed my order. I am a very satisfied customer and will return many times more. Thank you to Matt and his team.
Timely responses always improve a customers likelihood of buying, returning to buy and referring others. I am extremely happy with my purchase and look forward to handing these challenge coins out for the holidays and to inspire others in their own military, personal and professional goals. Thank you for all you do!
It was almost too easy
Very easy to work with.
So far, so good. However, I would have liked to see an itemized list of the order to insure that I made all the right selections and entered the right data at the end of the transaction, prior to clicking the submit button. Or a back button on the last page to allow for re-verification of order selections. I've already seen the product that I ordered and I liked what I saw. I have one of the coins from the initial batch, that is why I decided to order some more for myself to give as gifts. The fact that I was able to get a quote with a picture of my coin and the friend's name who placed the original order was very convenient and helpful. I am glad that I didn't have to pay for the die, graphics, and shipping. This isn't always the case, I'm sure, but I am happy with the process.
Great customer service. Graphic design department was really great and accommodated everything we wanted on our coins
Barry was the best to work with on our club's every changing coin designs. His assistance with our design was outstanding...and he was way more patient than I would have been if I was in his position. Their expertise and suggestions are outstanding. I highly recommend Custom Challenge Coin for your next purchase.
I thought it went well. Matt was very helpful on any questions i had. Looking forward to continued business.
Ordering was easy, my emails were responded to quickly, and I received the coins fast.
Thanks. Excelent service
Very Good Experience.
Thank you very much - the coins are beautiful and everyone (particularly the Veterans) are very happy with them. Employees in different areas of the company are wanting to order some for their organization so be on the lookout for additional orders that utilize our artwork!
Overall, a very satisfying experience. Just the right product and easy to order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members