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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Barry was great and helped me with my order
This is a reorder of coins that were a great success last year. We are very happy with your products and service.
Quick and very easy! From first contact to order in 24hrs, including design.
Great and prompt customer service. Issue was resolved very quickly.
Very quick response, artwork was very high quality and when I needed a minor modification, they were happy to assist. Waiting to see how the coins turn out, but since I already have a high quality coin that was done by the company, I have no doubt it will be excellent.
You're company is very user friendly, from the folks I spoke with on the phone to the ease of use web site. I just placed my second order and as long as I have a need and you continue to deliver quality service and products, I have no reason to shop anywhere else.
Thank you!
Kevin
I feel that your service was extremely supportive and very fast.
Your product is very cost effective.
Thank You, Gordon
Good service, good quality, good price!
Quick. Easy. Efficient. No complaints so far. Have ordered from Custom Challenge Coins 3 (4 if you count a re-order) times.
Barry's customer service was "world class".
Barry was so patient as we went through the different proofs in order to find the perfect ones.
He was also very helpful with the ordering process.
Great customer service! :)
No problems so far. Thanks!
Fast turnaround on artwork (though not within the 24 hours promised in the initial email). Also quick turnaround in changes that I requested. The artwork looks very nice -- I think the coins will be beautiful.
This is my 6th order from Custom Challenge Coins and they all have been every efficient, friendly with a great product that never fails to get lots of compliments.
Barry was great, so helpful and patient answering questions and explaining the process.

