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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Very easy to work with. Professionally handled.
Great customer service and excellent design support. The design support was incredibly quick and the overall proof looks great.
Matt Reilly was a wonderful help throughout the entire design process. Thank you so much Matt.
My first ever design and order. A memorial coin for my very dear friend who died tragically. The folks at coins your way were so patient and understanding. Their help during a personally difficult time, helped create a beautiful coin that his friends and family can cherish for years. I could never thank them enough.
This is our second order. Barry, is always kind and professional with our needs. He offers constructive input as we ask question about our coins. Everyone gets an A+++for service and quality of work. It's always a pleasure to work with your company,no pressure,no gimmicks only quality work at an affordable price.
The graphics design was fantastic. The designs were beautiful and were done in a very timely manner. All my requests were handled without complaint regardless of the difficulty. A very professional organization.
Thanks again for another great coin! Will be another coin soon. Great to deal with and fantastic artwork.
Excellent service, excellent product.
It was nice to work with a professional company. I received multiple quotes, however none match the proof software of custom challenge coins. The revisions were extremely quick and the team knew exactly what I was looking for! Thank you again this will add some much needed morale to our current deployment.
Friendly and Fast Service
Overall I have had a good shopping experience thus far. Sales staff was prompt and courteous. I received quick replies on e-mails involving the order. The proof design was exactly what I was looking for. And I am very excited to see the final product.
I had called two other companies and they were not very 'user friendly.' I went with you because of your friendly and helpful attitude. You offered to design something and we would go from there. You have been true to that promise. Customer service A+! This has been such a nice experience I am thinking about getting a small coin made for every member of our music ministry team this year for Christmas.
The final design provided by Challenge was much better than the original design concept provided by us and we are very happy with it. There were some internet issues with payment but Challenge supported us through every step of the process to resolve the problem. We had to make a couple of phone calls and the staff (Matt) were very helpful and courteous at all times.
Great team to work with and they worked very hard on the revision I had submitted and knew exactly what I was asking for.

