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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Very quick and responsive.
Great service! Sent my request for a quote and received an answer within 2 hours!
Super easy and the site and emails were simple to navigate.
Quick response time and was able to adjust items to my liking.
This company is owned by a retired police officer and is the second time I have ordered custom challenge coins from them. They have crisp images, edges and colors. We were very pleased with the first order and look forward to receiving the second.
Matt Reilly was extremely helpful with the design of our challenge coin's and answered all my questions in a most timely manner. The quality of the product and workmanship was excellent. The only negative response that I have is that the coins appear to have been produced in "China". What ever happened to, "MADE IN AMERICA"? This comes from an ARMY VETERAN.
Very happy
Very quick response from the vendor in regards to providing a proof (36 hours) and giving revised proofs. Price is very fair and breakdown is very clear. They are more than willing to customize your needs. Great company and will be glad to do business with again in the future.
Matt Reilly was extremely patient with us and offered suggestions and solutions to our distinctive situations. We greatly appreciate his guidance and look forward to doing business with your company again soon.
The ordering process was simple and easy - I sent over my artwork, the design team worked their magic, sent me a few proofs and now I have my first ever challenge coin for our non-profit foundation. I am very happy with the level of service from Custom Challenge Coins. Thank you.
Great experience
Customer service was extremely helpful and they answered all my questions. They made the ordering process easy and I will definitely use Custom Challenge Coins again.
AWESOME!
I work with Barry. He is always very helpful and nice to work with. I have recommended you to others who are looking to have a challenge coin made.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members