Custom Challenge Coins

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Custom Challenge Coins

4.9

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
quality
3
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167 reviews

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Johan K.
1 review
0 helpful votes
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Easy, specific, well detailed, and Fun!
May 5, 2020

Easy, specific, well detailed, and Fun! Thank you so much. Everyone loves the coins...

Date of experience: May 4, 2020
Gary L.
16 reviews
0 helpful votes
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Easy experience
May 1, 2020

Easy experience. Right on top of things

Date of experience: May 1, 2020
Murray A.
2 reviews
0 helpful votes
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Great customer service, very helpful and efficient.

Date of experience: April 30, 2020
Shawn P.
9 reviews
0 helpful votes
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It was easy to follow and was impressed with the site. The only thing that could have made the process easier would have been for the link provided to take me right to my quote with some of the information already filled in...or have the information "auto-magically" load up when I input the job name. Ultimately the experience was great and will likely use them in the future.

Date of experience: April 27, 2020
Cody N.
5 reviews
0 helpful votes
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...
April 27, 2020

Date of experience: April 27, 2020
B M.
1 review
0 helpful votes
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April 25, 2020

Date of experience: April 25, 2020
Sgt A.
1 review
0 helpful votes
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Very easy to order, uploaded pictures, easy to speak to representatives that were informed and ready to offer ideas and or other ideas if unavailable to complete your design. Was able to take a rough draft of what we wanted and make it possible.

Date of experience: April 23, 2020
Mike K.
17 reviews
0 helpful votes
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I had an issue with the website accepting my payment. Your customer service person by the name of Barry called me and rectified the situation immediately.

I also had an issue with calling the company via telephone. I placed a call to you and the telephone system said it would not accept calls from callers with "blocked caller ID." Again Barry rectified this by calling me. So I would say the customer service is excellent.

We are very happy with the coins as this is a re-order due to the popularity of the coin.

Date of experience: April 22, 2020
jayski Y.
1 review
0 helpful votes
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Everything went well, this is my 3rd order from you company.

Date of experience: April 21, 2020
Judy C.
1 review
0 helpful votes
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We order our challenge coins every year from Custom Challenge Coins and have never been disappointed. Barry and his crew consistently do a great job. The coins are always beautiful and exactly what we ordered. We look forward to using them again and again!

Date of experience: April 18, 2020
Patrick H.
3 reviews
0 helpful votes
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Very easy order process
April 14, 2020

Very easy order process.

Date of experience: April 13, 2020
Sandy L.
2 reviews
0 helpful votes
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Very easy to work with and very detailed to ensure the design was correct and to the specifications needed. The secured website allowed for ease of purchase and effective emails were provided with receipts and acknowledgements.

Date of experience: April 10, 2020
Markus S.
1 review
0 helpful votes
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Great quality coins, simple process, helpful and kind staff.

Date of experience: April 8, 2020
Heather W.
17 reviews
0 helpful votes
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Amazing experience
April 8, 2020

Amazing experience

Date of experience: April 8, 2020
Pat R.
4 reviews
0 helpful votes
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The entire process was easy
April 3, 2020

The entire process was easy. The proofs came back quicker than I would have thought. The art is high quality.

Date of experience: April 3, 2020
Retiring J.
1 review
0 helpful votes
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I was honestly surprised with the quickness in my inquiries were responded to by Custom Challenge Coins. I placed a small order but was treated as if I was a major customer. I made an error in my order form and CCC corrected my error quickly and efficiently. I am retiring and want to give a memento to those I have worked closely with while working as a prosecutor and judge over the years. Proof was exactly as I wanted and ordering was easy, so I await my coins with anticipation.

Date of experience: April 3, 2020
Gary L.
1 review
0 helpful votes
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Barry Rainwater was very helpful in getting our coin designed and ordered. We went through two revisions. Talked on the phone for the second one and got it done. Really like the final proof. Found Barry friendly and easy to work with. Y'all be safe and stay healthy. Gary Lapeirre

Date of experience: April 2, 2020
Maria P.
15 reviews
0 helpful votes
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...
March 31, 2020

Date of experience: March 31, 2020
Mike N.
1 review
0 helpful votes
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From start to finish...
March 30, 2020

From start to finish...very satisfied. I received a quote and art work within hours of my request. BZ team.

Date of experience: March 30, 2020
Jimmie Y.
2 reviews
0 helpful votes
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This is our second coin design this year from you guys. Absolute best in the business for quality and customer service. Thanks again Matt to you and your team.

Jimmie Tatum
Escambia County Sheriff's Office, Fl.

Date of experience: March 26, 2020