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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Easy, specific, well detailed, and Fun! Thank you so much. Everyone loves the coins...
Easy experience. Right on top of things
Great customer service, very helpful and efficient.
It was easy to follow and was impressed with the site. The only thing that could have made the process easier would have been for the link provided to take me right to my quote with some of the information already filled in...or have the information "auto-magically" load up when I input the job name. Ultimately the experience was great and will likely use them in the future.
Very easy to order, uploaded pictures, easy to speak to representatives that were informed and ready to offer ideas and or other ideas if unavailable to complete your design. Was able to take a rough draft of what we wanted and make it possible.
I had an issue with the website accepting my payment. Your customer service person by the name of Barry called me and rectified the situation immediately.
I also had an issue with calling the company via telephone. I placed a call to you and the telephone system said it would not accept calls from callers with "blocked caller ID." Again Barry rectified this by calling me. So I would say the customer service is excellent.
We are very happy with the coins as this is a re-order due to the popularity of the coin.
Everything went well, this is my 3rd order from you company.
We order our challenge coins every year from Custom Challenge Coins and have never been disappointed. Barry and his crew consistently do a great job. The coins are always beautiful and exactly what we ordered. We look forward to using them again and again!
Very easy order process.
Very easy to work with and very detailed to ensure the design was correct and to the specifications needed. The secured website allowed for ease of purchase and effective emails were provided with receipts and acknowledgements.
Great quality coins, simple process, helpful and kind staff.
Amazing experience
The entire process was easy. The proofs came back quicker than I would have thought. The art is high quality.
I was honestly surprised with the quickness in my inquiries were responded to by Custom Challenge Coins. I placed a small order but was treated as if I was a major customer. I made an error in my order form and CCC corrected my error quickly and efficiently. I am retiring and want to give a memento to those I have worked closely with while working as a prosecutor and judge over the years. Proof was exactly as I wanted and ordering was easy, so I await my coins with anticipation.
Barry Rainwater was very helpful in getting our coin designed and ordered. We went through two revisions. Talked on the phone for the second one and got it done. Really like the final proof. Found Barry friendly and easy to work with. Y'all be safe and stay healthy. Gary Lapeirre
From start to finish...very satisfied. I received a quote and art work within hours of my request. BZ team.
This is our second coin design this year from you guys. Absolute best in the business for quality and customer service. Thanks again Matt to you and your team.
Jimmie Tatum
Escambia County Sheriff's Office, Fl.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members