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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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The process your company has setup was very fluid. Your company gave me a quote within 24 hrs and most importantly, you answered my questions that I had when submitting my requirements. The online quote and ordering forms were easy to understand as well.
Coins have not arrived at this time. Experience through the design process was very pleasant. Matt and his team were extremely patient and a wealth of knowledge. You will have better luck finding a unicorn than a better deal here for the quality of metal and customer service experience.
Quick and easy no matter the revisions before ordering
Fast, professional and flexible in getting the design needed!
Matt and the design team were fantastic to work with. This was my first time creating a challenge coin and they made quick revisions to my design. I work in a field that has graphic design components, so I am pretty picky about how things look when I am working through a project. The folks at customchallengecoins.com/coinsyourway.com are perfect in customer service. I already have plans for another project and have already referred a friend to them for at least one project of his own.
At 1st I was worried that the request I asked for would not have come out to my liking but after speaking to Mr. Reilly, he eased my concerns and I was able to proceed to purchase the coins I wanted with no worries.
Great experience and we could speak to a customer service representative who was very responsive. We are looking forward to receiving our order, and placing more orders.
Every time I have an idea, Custom Challenge Coins exceeds my expectations in the speed in which I receive a response, the quality of the artwork, the exactness of what I am looking for, and the quality of the finished product. I have ordered hundreds of coins from this company over the last 5 years and will continue to be a customer.
Great to work with got art work just like I wanted.
Barry was great.
It was a great experience from start to finish - with only a small amount of information from me, the Team designed exactly what we were hoping for. Easily made changes requested, great customer service. Thanks for a great experience!
Quick communication, artwork looks great. Have high hopes for the finished product
The customer service was outstanding.
This was my first time designing a coin, so I had to send numerous changes each time. The proof change was usually back within 24 hours. I called the company to ask about future orders and was given all the information I needed to place the current order and future orders as well. Very good to work with!
Barry was Extremely helpful. He responded to all of my questions promptly and in detail. I am grateful.
Design, sales and product were all great. Fed Ex lost our order in shipping. Not happy about that, but not the fault of Custom Challenge Coins
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members