Custom Challenge Coins

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Custom Challenge Coins

4.9

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
quality
3
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167 reviews

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Kris X.
6 reviews
0 helpful votes
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Quick turnaround and great customer service
March 21, 2020

Quick turnaround and great customer service. Made minor detail changes with a (virtual) smile and every edit was exactly what we asked for, like they were reading our minds!

Date of experience: March 20, 2020
Peter L.
11 reviews
0 helpful votes
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This is the third time i have ordered
March 20, 2020

This is the third time i have ordered. I'm very happy with your service.

Date of experience: March 19, 2020
RI F.
1 review
0 helpful votes
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The man who answers the phone is always so friendly, patient and helpful. He is great to work with.

Date of experience: March 19, 2020
John O.
25 reviews
0 helpful votes
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The process from start to finish was amazing, with my multiple revisions before I finally decided on the exact layout.
The customer service was exactly what you would want from a company.
I can't want to get the coins in a few weeks' time.

Date of experience: March 16, 2020
William V.
22 reviews
0 helpful votes
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Worked great with us, responded promptly and were patient with us.

Date of experience: March 16, 2020
Richard Z.
18 reviews
0 helpful votes
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Very good experience
March 16, 2020

Very good experience. Responsive to my concerns and ideas. Prompt in providing proofs tailored to my requests. The end result is a great product. Am anxious now to receive it!

Date of experience: March 16, 2020
Eric D.
20 reviews
0 helpful votes
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Great service and great product
March 12, 2020

Great service and great product. I have been using Customchallengecoins for several years, having produced 4 different coins. I will definitely continue to use them.

Date of experience: March 12, 2020
Triple F.
1 review
0 helpful votes
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My logo design was very difficult to make on a coin but the company worked with me for as much time was needed to make sure they could produce a quality design of my business logo for my coins.
I appreciated all the help I received to make the design on the coin look like my logo.
Thank you to everyone for all your help!

Date of experience: March 10, 2020
Mike L.
19 reviews
0 helpful votes
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This is the third time I have placed an order and have been extremely satisfied with the process and quality of their products every time. A pleasure to work with this company.

Date of experience: March 6, 2020
Marco P.
3 reviews
0 helpful votes
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...
March 6, 2020

Date of experience: March 5, 2020
Bill C.
15 reviews
0 helpful votes
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Always excellent as usual
March 6, 2020

Always excellent as usual

Date of experience: March 5, 2020
Woodrow F.
1 review
0 helpful votes
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March 4, 2020

Date of experience: March 3, 2020
Carrie I.
4 reviews
0 helpful votes
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All my edits were made in a very timely manner and I'm very happy with the results

Date of experience: March 3, 2020
Edward T.
17 reviews
0 helpful votes
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March 3, 2020

Date of experience: March 2, 2020
Mike W.
1 review
0 helpful votes
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Excellent service
February 29, 2020

Excellent service.

Date of experience: February 28, 2020
Jay S.
17 reviews
0 helpful votes
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I want to thank Barry for his quick follow up and assistance

Date of experience: February 25, 2020
Patrick J.
18 reviews
0 helpful votes
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The process went very quickly once we resolved an issue with permission to use a corporate logo. I look forward to receiving the coins.

Date of experience: February 24, 2020
Evelyn K.
15 reviews
0 helpful votes
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Very good!
February 25, 2020

Very good!

Date of experience: February 24, 2020
Dave W.
1 review
0 helpful votes
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Always a nice pleasure dealing with Custom Challenge Coins! You guys are on it! Always there with answers and great customer service! Thanks

Date of experience: February 24, 2020
Chris O.
21 reviews
0 helpful votes
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I received quick replies with my emails and I'm thankful for all the help from the customer service, specifically Matt Reilly. He was able to bring up a previous design used for my organization and made my order significantly easier.

Date of experience: February 20, 2020