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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Love your clothing. Beautiful ly matched. Well sown. Material is soft and does feel good. Wearing for holidays. Looking forward to future purchases. Thanks.
Nicely made sweatshirt. Very colorful. Washs and dries easily. Thank you
It was easy to place the order and I received it timely.
It's a beautiful print but I thought it was a sweatshirt. It's not, it's a t-shirt. Also, the sleeves a a little long and can't be pushed up because the material is loose.
I ordered, I paid, I received, & that makes me happy.
The delivery wait time is really long, I order several items online, usually don't have to wait this long for item...
Just hope they look as good in person as in pictures. Sure nice to see these are USA made. Sweater does other one NOT!
The tops are nice but were definitely not sweatshirts. Material was very thin but nice. The delivery took a very long time to receive them. The colours are lovely!
I'm always leary ordering online but everything was nice and fit perfectly
Only one of the tops fit perfectly. Some are small in the hips but 4 are unwearable due to small size across the back.
Easy and quick. However I was not able to find how to get a promo code
The coat is very cheap quality, doesn't look like the pic, it was way too big. I ordered large and medium, got xl and lg. It's not attractive like I thought it would be. Looks like you could buy it from a good will or salvation army. Very disappointed.
I am not happy with my purchase. It is not sweatshirt material and looks like some cheap knock off
Easy to place an order and the delivery was really quick.
My order finally arrived …pretty happy but there are a couple of odd sizes.
I loved the look of many of the other shirts but when I got the one that I ordered I figured the others wouldn't look like the picture either so I decided not to buy more even when they were really cheap.
Great selection! But, I bought Medium size tor all three that are for me, and I'm exchanging them all for Smalls! They run big!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

