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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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You didn't send no invoice or any way to contact you I needed to return the tops because they were all to small. They ran very small to size but I had no way to return them or no return address. I was disappointed in that.
It was quick and easy to get the item I wanted. Thanks
Site navigation could be much easier. I would have ordered more if I could find items more easily.
Shipment was on a timely manner and appreciated that
This was my first purchase. I love the styles offered, and the ease of use of the website. I recommend being careful with the sizing. The item I ordered ran small. Nice quality, great fabric
Clothes seem fine... sweater was smaller than expected, took 3 weeks for delivery
The two articles above that I ordered are not described correctly. You say that they are sweatshirts and they certainly are NOT. Those are just TOPS. I ordered them thinking that they were sweatshirts. I won't be ordering from you again.
Overall good product for the price. Did not know product was from overseas.
First order and I was afraid it was another facebook scam. But recieved a refund for the one top I had ordered that was out of stock. Seemed the order took a while to get here but everything else was received and I like everyone of my tops. People say sizes run very small - NOT true with my order! All sizes were ordered medium - a couple tops were more a large then a medium but not to bad. Love them all!
To be honest, I wasn't sure if it was ever going to come or not. I called the USPS and yelled at their automated voice critter for saying and asking the same things over and over and over again, ad infinitum.
The credit card information blanks almost didn't come up. Had to try and try again to get it to take my information.
The shopping was easy. I received what I ordered in a timely manner. I am somewhat disappointed as the descriptions of some of the clothing does not describe truly.
Easy online ordering. Good descriptive information. Acceptable time of arrival in mail!
We shall see once it arrives but looks adorable online.
I like this sweater very much. I would advise ordering it one or two sizes larger than you normally wear.
Yes, I received shirt, but DO NOT like the material. It said for returns to request a return authorazion to get a refund, but after much time the email says they could refund me $8.00, and keep the shirt instead of sending back. Never again will I buy from this Company which keeps changing thier names.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

