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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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The color was brilliant yes very easy it was pleasant shopping for the earrings.
I received the four tops I ordered. The sweatshirt material the tops are made of is gorgeous. The size is a little bit off so I will have to exchange some of the tops.
All garments were well made and fit well. Only complaint was top was polyester not cotton but I can live with that!
Thank you.
It took a while to get here but it was worth it I love my shirt
I seem to receive my goods, quite quickly they are light weight, and a little bit overpriced for what I received
I am happy with half of my order. The jacket is great. I am communicating with customer service to return the jeans
I received the order promptly in the Mail. The Design of the Material is not your typical stretch pants. These are cute but I don't know if I'd wear them out of the house.
I was not happy with this sweater. I had a very difficult time contacting customer service. I wanted to return the sweater and receive a refund. It didn't happen. After several attempts to return this unusable item. I took $17 refund on a the sweater, and threw it in the garbage.
Absolutely not satisfied! The coat was cheaply made and the material was so very thin!
Love my new dresses! I'm always a bit hesitant to order things wondering if they'll look just like they're advertisement so I was very happy when I got my package in the mail and they looked just like the pictures. I'm pretty pleased with the fit. For reference I'm around 5'6" 140 pounds, have an 26 inch waist and normally wear a size small. I purchased the small in these two dresses and they hang just below my kneecap
Received my order just fine. However.was not satisfied with the item... cheaply made.and am still awaiting instruction on how to get a refund. Hoping this company stands by its refund policy.
Sweater is light -not thick and heavy and very comfy
Beautiful! Warm! Received many compliments every time I've worn a sweater.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

