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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Dress is too small. The shopping was good very easy, but the dress is too small.
Been sending emails to return items and receive a refund and no response. Their clothes are not the material showed on Facebook. Need return label!
Good, just hope if I have to return something it's that good.
C'est la première fois que je commande ici, je ne suis pas déçue au contraire!. C'est ce que je recherchais: vêtements bien cousus, coupe simple, tissus agréable à porter et puis le prix sympa! Merci.
I never received the item. So now I'm wondering if this was a scam.
Discount coupon wouldn't load.
The items I choose arrived not looking like the items I'd selected. Meaning the colors I received were not as stunning, not as vibrant as the ones shown on their web site. The ones I received look like cheap knock-offs.
I have emailed them 4 times about a return and have not received a response. Will never order from them again
Die Blumendruckbluse habe ich nicht erhalten. Toll wenn diese noch kommen würde.
Sweater is low quality and only vaguely similar looking to picture in advertising. Shipping was pretty slow. I want return information immediately please.
It took awhile to find tops that were not too long. I hope they fit when received.
Length was good when received but not the fit on 2 of the 3 tops.
Nice quality product that arrived in a reasonable time frame
Werde dort nicht mehr bestellen. Qualität nicht wie erwartet. Zu klein für die Größe. Stoff eher munderer Qualität
It was very easy to place an order. The clothes appear very cheaply made.
I ordered plus size 2X for all items. 2 of the items were size small. People who wear plus size clothes, do not need lycra that cling to every part of their body. The pictures that are shown on the website look flowing and the jacket looked more Boho and substantial instead of tight and constricting. I have been trying to return the items since I received them and keep getting a runaround.
Never received an order confirmation or any response to inquiries. Had to request a refund through PayPal, which was prompt. Will not purchase from them again.
Bien aimé je devrais répété l experience pas trop long pour recevoir
Items were slow to arrive, not as pictured. I expected a Jersey type legging product as pictured. What arrived was a baggy, sheer, cheaply made product that I would never wear outside. May use for pajama bottoms but definitely not for what I intended. Picture/description is deceiving.
Don't like PayPal option being encouraged l
Vom langarm shirt enttäuscht, da espolyester ist... bluse hatte ich mir letztes Jahr schon eine gekauft, einfach klasse... Hose sieht auf Foto wie Leinenoptik aus, ist sie aber nicht
I had no difficulties with the website or ordering
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

