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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Worse ever i paid 7.00 to send a shirt back that wasn't what I ordered. If it was my mistake I wouldn't mind paying but it wasn't. That was a terrible looking shirt compared to what I ordered
Easy shopping online! Looks and fit as described. Fast delivery!
They look nothing like the pictures, the material just bothered me
The company had excellent updates for tracking. I am very pleased!
Cute and fit good. Button holes are a bit small for the buttons. Like the color of denim Thank you
I want to return, haven't received the guidelines to return, return address, etc. No response to my three- four emails. Will never buy again.
Alle Produkte in der gleichen Größe bestellt aber die Masse sind jeweils völlig unterschiedlich
I like the material and it fits well. So, I am looking forward to wearing them.
The clothes are junk... customer service in non-existence. They try and refund a small amount for you to keep instead of being able to return. I had to blow up social media to get them to get me info. So aggravating. Do not buy from..
Not good at all, they don't fit and can not get to a site so I can return
Great merchandise, color, material. Sizes are NOT as indicated.
I simply want to make a return and receive a refund.
I want loose, linen type white shorts for an upcoming trip to Bali. Luckily I ordered these weeks in advance because I barely got them in time. They're not a linen fabric, but I think the white fabric will work.
I'm quite disappointed overall, shipping time, quality of the dress it's not likely I will order from you again.
I have e-mailed you to return them. I actually e-mailed you 4 times. I have not got a response. I want to return two pair of shorts and get my money back.
Item was received. Disappointed in the quality- won't be a returning customer.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

