Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,161 reviews

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Molly P.
Unfollow Molly P.
Share Review
Report Review

Good company
May 2, 2023

Got my shorts on time.They look just as advertised.

Date of experience: May 2, 2023
Pennsylvania
1 review
1 helpful vote
Follow Marilyn W.
Unfollow Marilyn W.
Share Review
Report Review

Poor customer service
June 1, 2023

Difficulty in returning item. No actual phone number to talk to a person who could help me. Offered money to keep the item which I found to be strange. Quality of item was good but the difficulty in getting a response to my desire to return the item has convinced me to not order anything else from you.

Date of experience: May 2, 2023
Colorado
1 review
0 helpful votes
Follow Triana Y.
Unfollow Triana Y.
Share Review
Report Review

They offered me $7 dollars for the item instead of returning the item in full. Emails are not responded to either so its impossible to contact anyone.

Date of experience: May 2, 2023
Switzerland
1 review
0 helpful votes
Follow Ingrid H.
Unfollow Ingrid H.
Share Review
Report Review

I want to send it back
June 1, 2023

It depends on the follow -up. One remark: in German you call many items Taste which is silly and has nothing to do with clothing. Taste means key on a key board or piano. A top is a Top even in German and a short coat is a Jacke.

Date of experience: May 2, 2023
New York
1 review
0 helpful votes
Follow Monica E.
Unfollow Monica E.
Share Review
Report Review

Review of my clothing
May 2, 2023

Ordering from CurveDream was very easy on line. I was very hesitant about ordering from one of these companies cuz some of these clothing companies are not good businesses and are nothing but a scan, and the clothes you get, if you get them, are nothing like what you think you're ordering. However, CurveDream is not one of these companies. Ordering was easy, the clothing shipped and delivered at a decent time. What I ordered came exactly looking as I ordered. I will be ordering from them again.

Date of experience: May 2, 2023
Connecticut
1 review
0 helpful votes
Follow Randi J.
Unfollow Randi J.
Share Review
Report Review

Beautiful grey blouse.
May 2, 2023

Ordered the blouse. It didn't fit. There was no way to return it so I ordered one size larger. When it came it was the exact same size and still didn't fit. I am not happy. I have thrown away $60+ dollars. For that money I could have bought locally and been assured of fit.

Date of experience: May 2, 2023
New York
2 reviews
0 helpful votes
Follow Lorraine U.
Unfollow Lorraine U.
Share Review
Report Review

Beautiful shirt
May 2, 2023

Was good, took little longer to receive than i expected but received it in good condition.

Date of experience: May 2, 2023
Massachusetts
2 reviews
0 helpful votes
Follow Brenda N.
Unfollow Brenda N.
Share Review
Report Review

I have reached out for a return and have not heard back.

Date of experience: May 2, 2023
Colorado
1 review
0 helpful votes
Follow Phyllis F.
Unfollow Phyllis F.
Share Review
Report Review

I had received my order for the shrug but want to return it for a refund to my credit card ending in #8401. It's too large. Please advise ASAP. Thank you.

Date of experience: May 2, 2023
California
1 review
0 helpful votes
Follow Regina G.
Unfollow Regina G.
Share Review
Report Review

Didn't take long to get the product
May 2, 2023
Updated review

Easy to shop and arrived in a timely manner. Shipping is no problem

Date of experience: May 2, 2023

Easy to shop
April 11, 2023
Previous review

Easy to shop

Date of experience: April 11, 2023
Germany
1 review
0 helpful votes
Follow Marianne G.
Unfollow Marianne G.
Share Review
Report Review

Sommer kann kommen
May 2, 2023

Sieht schön aus auch noch nach dem waschen. Passform ist ok. Shirt ist Baumwolle die Hose ein Mischgewebe

Date of experience: May 1, 2023
Florida
2 reviews
0 helpful votes
Follow Viki V.
Unfollow Viki V.
Share Review
Report Review

Happy with my purchases
May 2, 2023

Quite easy to find but I was looking for, great selection...every item fit perfectly

Date of experience: May 1, 2023
Virginia
1 review
0 helpful votes
Follow Lina Y.
Unfollow Lina Y.
Share Review
Report Review

Never received
June 1, 2023

Have paid for item but have not received! Trying to get help but it's taken weeks and no resolution as to date!

Date of experience: May 1, 2023
Canada
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

So far disappointed
June 1, 2023

Place order for 2 outfits on April 2 2023 - says 3 days to process, asked to have patience which I did. Never got any confirmation email from them on the initial order that it was received, only my paypal they should at least send an email of confirmation on order, most do. April 14th still was in process so I sent email asking when it might ship. April 21 received email - Sorry to tell you that the following item is sold out. They asked if I wanted an equivalent product or cancel it and ship the rest? I needed time to look for something else so did not respond immediately. Same day April 23 - I received email that they had shipped the one item of the 2 ordered. I responded later in the day with a replacement item request April 23. Heard nothing back. On April 27th - I resent the same email and ask "Can you please reply to me that you are processing this replacement item you asked me to send you, and what my credit on account is. Thank you." I have heard nothing further from them. I did received my package today outfit I got is good. Was expecting it would have document with my credit on account...but there was nothing. So I'm still waiting for communication from them on the replacement item and outstanding credit I definitely have with them. This is why I don't like ordering online as it just seems to be a constant chase. If you don't have products take them down off the website. That outfit they told me 20 days after ordering they no longer had is still up on the website showing available.

Date of experience: May 1, 2023
Iowa
1 review
0 helpful votes
Follow Joyce Y.
Unfollow Joyce Y.
Share Review
Report Review

Joyce
June 1, 2023

Trying to return thrse items, but, can't seem to get in contact with anyone to find out how to do it. Returning something should not be this difficult.

Date of experience: May 1, 2023
Nebraska
1 review
0 helpful votes
Follow Judy J.
Unfollow Judy J.
Share Review
Report Review

Awful
June 1, 2023

Awful. I had no receipt to use for sending back this item.

Date of experience: May 1, 2023
Michigan
1 review
0 helpful votes
Follow Anita N.
Unfollow Anita N.
Share Review
Report Review

Pants
June 1, 2023

Did not fit at all. Can't return them. Will not order any thing else. No phone number to talk to a person.

Date of experience: May 1, 2023
Texas
1 review
1 helpful vote
Follow Edna M.
Unfollow Edna M.
Share Review
Report Review

First time shopper!
May 2, 2023

Great prices, good selections and decent quality on most items. The return policy is a pain point given the customer must pay for shipping and this can be quite costly. It was difficult to determine where to ship to which factors into cost if international.

Date of experience: May 1, 2023
Colorado
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review

Terrible
May 31, 2023

I ordered a large. You sent a small. I've been emailing to try to get return directions and no one will give me the information needed. I was offered $6 in one email and the jeans cost $30. I want the correct size. This was your error!

Date of experience: May 1, 2023
Georgia
1 review
1 helpful vote
Follow Jacque g.
Unfollow Jacque g.
Share Review
Report Review

This is a sham company. The do not have a return policy that they follow. I contacted them for the "form" so that I could return about $150 of product.
It took 2 days to contact me. Then they wanted to give me $30, keep the clothes.
I did say give me $60 and I will. By this point, I had read all the negative reviews. Lesson learned. Read reviews about returns. They never got back to me, they never gave me a form, they just disappeared.

Date of experience: May 1, 2023