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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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This is clearly a nylon/polyester fabric that would feel uncomfortable in hot, humid weather. The 2x top was tight in the arms and shoulders. I wear an XL t-shirt. I plan to return the top for a refund. I heard customer service is horrible.
I will most definitely be reordering from curve dream. I am very pleased with the quality and integrity of the fabrics and the sizes I ordered. Thank you very much.
I love the lace skirt. It fits perfectly and I like the flow. The top is designed with perfect coloration and complements my skirt perfect. I will order again soon.
Received 2 items of 4 ordered. Was not notified by company that the remaining items were unavailable. When asked, was offered chance to order something else, but I chose to cancel the remaining order. Will see if refund is forthcoming.
No delivery after 1 month!
Help desk ask for more patience!
No refund in site!
Do not buy from them, this not serious
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
You guys suck. I will never order again. Would like to return my items. Nothing fit. Your sizing is incorrect and I would like a full refund. Please contact me so I know where to send the items and I would like my refund.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Well it took longer to receive than we are used to in today's society. However, definitely worth the wait because I am in love with this blouse. I am 71 years old and this gorgeous blouse made me feel 20 years younger. 😋
Horrible customer service. Do not try to return anything!
We are very sorry that you are not satisfied with our customer service. You can give us some pertinent suggestions and we will definitely listen actively and make corrections.
Fabric on the three pants I ordered was really poor quality. Customer service for return (which I had to pay for) was awful. Took days to get a response, then they kept trying to persuade me to keep the pants, which had icky fabric and did not fit, in exchange for a partial refund, then offered me a bigger discount to keep them when I refused it. Then insisted I must have a tracking number to return or they would not refund, so my return cost was exorbitant and overall my shipping costs back and forth cost as much as a pair of pants. This was all done by email, as there is NO way to reach them by phone. I wont order from them ever again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Shipping was fine. Product good. Dress was too small. Will exchange.
I was notified that the item was delivered. It wasn't. I notified the company, they responded with "item is out of stock" and would I like to wait until they have it or select something else. I complained to them about taking my payment for something they didn't have and asked for a refund. They said they cancelled the order and would refund me. That's still left to be seen. Update: I am pleased to add that the company just refunded me.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I was excited to get my new dresses but they never came and I never had any response to my inquiry.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
After asking to return 2 of 3 items, it took over a week of exchanged emails to finally get an authorization to return the items with an address where to send the items. Kept wanting me to keep the items and give 30%/50% monetary refund. If it doesn't fit why would I want to keep it? Finally rec'd full refund 3 weeks later! Very disappointed with return process!
We are very sorry that you are not satisfied with our return process. You can give us some pertinent suggestions and we will definitely listen actively and make corrections.
Too tight, not what I expected. Ordered a larger size than I wear. Dress needed more room to flow.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I ordered 3 items. They look nothing like the items posted online.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Very disappointed in customer service, quality of products.
We are constantly striving to improve the quality of our products and provide customers with the best possible purchasing experience. If there is anything you are not satisfied with, please let us know and we will address it.
Extremely poor quality badly sized dress with a non working zipper.There is no facility to return it with a provision of a shipping label. Do not deal with this company.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
We are constantly striving to improve the quality of our products and provide customers with the best possible purchasing experience. If there is anything you are not satisfied with, please let us know and we will address it.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
I need to send back one of the two items I ordered and so far you haven't given me any info to send it back to. No address etc.
You have very cute items and good prices but...
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
The return process was not easy! I have had much easier return experiences on different websites.
Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
We will improve our returns process. If you have any suggestions on how we can improve, please feel free to contact us. We will listen to your feedback and make any necessary changes.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"