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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I hate appointments so this is perfect for me
You have to get your size Order the stronger glue because we as ladies are very active but if you pop one the good think you can pull glue out and pop right back on
Disappointed in the quality of the item. The fabric is like parachute fabric and has no body to it.it has 3/4 sleeves and I believe the description said long sleeves. Not entirely worth the money.
Bonjour
Je suis un peu deçue car je reçois une facture de droits et taxes de FedEx de 16,60 euros, ce qui n'était pas prévu. Cela augmente le prix vos articles.
Ma première expérience en 2023 c'était faites sans ces frais suplémentaires et la qualité des articles me semblait meilleure. Cordialement
Sorry to hear that the product does not meet your expectations.If you have questions about your order, please contact us by email at [email protected].
Have a great day!
All 4 items were in stock when the order was placed. My card was charged the full amount. After questioning the missing items, I was advised the items were out of stock. I'm still waiting on the credit. Also, I paid an expedited shipping fee, yet items were not delivered by that date.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Arrived very wrinkled; discovered they are hand wash ONLY. Would like to know how to return items. I had already placed another order BEFORE receiving first order and I am sure I will not want second order either.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Dress looks very very cheap. Certainly not embroidered. Dislike the fabric. So disappointed. Hate the sleeves. How do I return?
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
It was an amazing experience. I ordered a dress. It ran smaller than normal. Yet this company worked with me and didn't leave me hanging. They made sure I was completely satisfied. Answered all of my concerns until I was satisfied. Very professional and great customer service!
I would have liked to return this dress as it is too small but there was no information in the package. I emailed with no response
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
The clothes that arrived did not fully match the images shown and the sizes are more akin to an XL than 3XL. They did arrive though, the quality of material was slower than expected.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
THE SITE COULD BE SMOOTHER, THERE ARE SO MANY POP UPS AND IT STOPS YOU FROM VIEWING WHAT YOU WANT
Took a bit longer than expected. Dress I bought ran much larger than size. Over all okay
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I was given options that were in no way a part of my selection
I do not want to explain something to a computer program. I just want to know how to return the item I ordered because it is to large for me. All I want is to return item purchased fron CurveDream.
Also merchandise is not what it appears to be on line.
Again how so I return item an get my money back. It did not take this long to purchase item. It came off my credit card right away.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
This fabric remained with embedded creases after laundering requiring ironing for a smooth surface. Disappointing.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Why is shipping so costly for such a light item?
The ordering and delivery process were great. Although the dress looked nice, I didn't like the material it was made of. So I won't be wearing it to a nice event, but I'll be wearing it as a coverup for my swimsuit when I go to the neighborhood swimming pool. However, I will be ordering another dress or outfit later on which hopefully I'll like.
Polite response to inform you you're out of luck. Not impressed
We are very sorry to hear that you are not satisfied with our returns process. Please give us some suggestions on how we can improve, and rest assured that we will listen and make the necessary changes.
It was good. I really have nothing to say, and have some returns.
My items were to ship 7/15 and I was sent an email they had shipped but I never received them. I have emailed several times but no response. Not happy. I wanted to cancel and emailed the day after I ordered but was told it was probably too late to cancel. Since then all I have gotten is emails saying item to ship and has shipped but no item. I don't want them now.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
They don't respond when I want to return it. "Do I just keep looking at this ugly thing on my table? The fabric feels like polyester acrylic. It doesn't say on the advertisement that it is. I like cotton and some other fabric mixed with polyester. But this feels like unbreathable polyester.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Fun and easy. I hope I like the fabric. I hope it's not polyester.
Beautiful dress but wrong size was sent. I'm just wanting to return it as I couldn't make the XL fit my XS body.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I would like to return it because the color and quality of material are not what I expected.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
My return should negation. It has taken many stalling emails. I have agreed to keep half of the order in order to return 3 items at the discounted price. T he items ordered are cheaper than the price offered.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!