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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Not even one star. One item was cancelled, one item received and 3 items not received and not happy with customer service responses. I want to cancel after paying two payments, cancel for remaining two payments and refund for the rest.
The shirt I ordered never came but…. I did receive about 6 items that I never ordered. I tried to return them but was not able to. So all in all I got more then I paid for. I can use a couple of the items. Two of them will go to Goodwill.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
😍 I haven't washed or worn it yet. Will see how it wears after being washed.
It was a struggle to get an address for returns from the rep. All kinds of conditions to return including must get a tracking number. Finally I was offered 30% credit and keep the items or get a gift card for 100% but no returns on gift cards and then lastly offered 50% credit to keep the items. I am so not impressed with this company!
We are very sorry that your shopping experience was so poor. Rest assured that we will work hard to put things right. Please give us the opportunity to put things right.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
I was disappointed in the pants fit and fabric. There is no "stripe" visible, the fabric is low quality and the fit is too snug in the hips.
They were very prompt answering my questions and gave me return instructions.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I wear 3x but ordered 4x. The shirt is extremely tight. Very disappointed. And it arrived late even though I paid expediated shipping.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Very disappointed that there were no instructions as to how to return!
Good experience. E-mails were understandable and helpful, Would order again. Thank you
It's been a over a month and I still haven't received my refund from the items I returned
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Delivery of my pants took longer than expected. The quality was disappointing, the material was stiff and very wrinkled and the fit was not right for me.
I'm disappointed because the package provided no return form or information on how to make a return. I am having trouble getting info on how to return this item. Of course there is no phone number available anywhere that I can find. I sent an email and I am still waiting for a response.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I have received my order and need a different size and can not get customer service to respond to me!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
This order took a long time to arrive but it looks very nice and is being used as a gift.
Although I was not able to find a dress that fit me properly the customer service that followed in returning the merchandise was awesome. They worked really hard to ensure my satisfaction. I will try to purchase from them in the future.
Three items took a long time to arrive. Only the pants looked like the picture and fit.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Didn't receive what I ordered. I ordered 2 shirts and received one short and a dress which I didn't order. Very upset and Will never order from the company again
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Some fabrics are cheap polyester. I love many of the designs but photos are deceiving.
I also found the sizing was off…. All the dresses fit except tight in the bust.
I am still working on returning 2 out of 4 dresses….
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I have sent in a request to return items( too small). Have not gotten a response... don't know how to return.
Not quite sure. Second time ordering. Have not received my first order but just recently ordeted.
I loved the dresses I ordered, but they did not fit. They have been returned as of July 16,2025 via USPS. I was not very happy with the return policy. I felt it had too many steps. I am expecting a full refund. I do like your dresses, though.
I like the choices of dress, and it was easy to shop. Thank you.
Product arrived as stated in confirmation, fit was perfect, Easy to order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry that your shopping experience was so poor. Rest assured that we will work hard to put things right. Please give us the opportunity to put things right.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!