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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Really liked the choices I made. Spent $100 on about 4 or 5 items. About 1 week ago got a package with 2 items, with no invoice or notification about other items. Did receive an email with no options to write this information. Unless I get other items will not order again. Unhappy customer and will not get any further business.
Could you share the difference in sizing? Thanks ***
The dress came very quickly and was as described. I found it to run a bit small, but it was still wearable. I will give it to my smaller sized daughter 😊
Easy and trouble free thank you. I will wear it to the wedding with pride.
The order and delivery experience was excellent! Please advise how to return the dress?
I cant review the dress I ordered over 3 weeks ago because I still haven't received it or an explanation as to why. Won't be ordering from them again
I didn't get told it was out of stock till I enquired where my order was so that was a bit confusing. It takes way too long to get it here.
Although I was offered a discount on my next purchase so that was very nice.
Everything I've bought from here I have loved.! Always get compliments on what I wear when I wear it!
Sizes where a bit too small hoping to exchange for larger sizes. A bit of a difference in colour of denim for one pair as shown on site which is what made me consider the jeans.
I really love the shirt I ordered however; it took waaaaay too long to receive it. Also, I was unable to track the package; it kept giving me an error message.
When trying to track was told no number. Took a long time
I did not realize shipping would take so very long. Also, the shirt's colors were blue and purple online but in reality, they are blue and red.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
The bodice of the dress and the long sleeved piece that came with it were two different sizes. The fabric of the bodice was too sheer, pretty much see-through, like a slip. The fabric was also a strange texture, like a shower liner.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
I ordered a petite top from your company and so far it has not been shipped. That's the last I heard until you sent me a text. If it's not here by the weekend, I will cancel my order and dispute the charge. I'm very sorry that I have done business with your company and disappointed the was never sent. Madeline Strohm
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered jeans in my ROUTINE SIZE I ALWAYS BUY FROM EVERYWHERE I SHOP.
I received the jeans after waiting a MONTH and they were in fact the size I had ordered
HOWEVER; the jeans fit 2 sizes smaller than the size marked.
Garment was NOT TRUE TO SIZE
Will NOT be doing business again
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Site jabber did not deliver my order - I am very dissatisfied
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
I was very disappointed in the fact that I did not get the items within the dates that they were suppose to arrive. They did not make it in time for my event
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Normally, our system will send you a notification via email if the item has been shipped. If you don't find the email, you could try to check your spam folder. After checking, your parcel has been signed for and delivered.
We appreciate your feedback regarding the website and will continue to make improvements to enhance your shopping experience. Our products cater to people of all ages and styles, and we hope that you find something that meets your needs on our website.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream
The shipment took too long, 3 weeks. The cotton shorts arrived with the hems left undone and scraggly threads.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Regarding the delay in shipping, sometimes hot sale items require more time to prepare before shipment. Nonetheless, we apologize for any inconvenience this may have caused.
Regarding the quality issue, we apologize for any defects that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly.
We appreciate your feedback regarding the website and will continue to make improvements to enhance your shopping experience. Our products cater to people of all ages and styles, and we hope that you find something that meets your needs on our website.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream